LELO LUNA Beads Mini: review

LELO LUNA Beads Mini at a glance — this is what you get

LUNA Beads Mini is LELO’s smallest set of kegel balls. The set consists of four weighted beads with a 29-millimeter diameter and a silicone harness that holds two of them together at a time. Two of the beads weigh 28 grams, and two weigh 37 grams, and the idea is that you start off gently and step up as your pelvic floor gets stronger. The product has no motor, no battery, and no electronics at all.

The specification looks like this: four beads, 29-millimeter diameter, the weights 2 × 28 grams and 2 × 37 grams, materials listed by the manufacturer as body-friendly ABS plastic and silicone, a completely waterproof construction, a silicone harness measuring 73 × 31 × 15 millimeters, a two-year manufacturer’s warranty and a ten-year quality warranty with a content that deserves its own explanation further down. In Sweden, the item is sold by five stores at prices between 395 and 617.78 SEK, and four of them had it in stock during the price check.

This review is about the item with EAN 7350022271692, that is, the Mini variant with pink and blue beads. LELO sells several sets that are close together in the range — Classic, Plus and Noir — and they have their own EAN numbers and partly different measurements. Check the number if you compare prices, because several stores list all variants under similar-sounding product names.

Is it called the LUNA Beads Mini or the LELO Beads Mini?

Both, depending on where you’re reading. The manufacturer has changed the product name: on lelo.com the series is now called LELO Beads™, with Mini being one of three size variants, and the canonical product address is lelo.com/lelo-beads. The name LUNA Beads remains on older packages and in most of the Swedish store text.

It makes a difference for one single reason: you can find the same item under two names at two different prices in the same price comparison without realizing it’s the same thing. Of the five stores listed here, four call the product LUNA Beads Mini, while Lustly uses the manufacturer’s new name LELO Beads Mini. All five sell the item with EAN 7350022271692. So the name change doesn’t mean the product is new or changed — it’s the same set with the same measurements and the same weights.

What kegel balls are, and how they differ from a vibrator

Kegel balls — also called geisha balls or ben wa balls — are weighted balls that are inserted into the vagina and held in place by the pelvic floor muscles. The principle is old and mechanical: an outer ball contains a smaller, loose weight. When you move, the inner weight rolls in and strikes the inside of the outer ball, and the muscle responds with a reflexive contraction to keep the ball in place. The manufacturer describes it as kinetic vibration created by internal grooves and weighted cores, transmitted through a soft outer casing.

The difference versus a vibrator is therefore fundamental, not a matter of degree. A vibrator supplies energy from a battery via a motor. A clit bead provides no energy at all—all movement comes from your own movement and from gravity. That’s also the whole explanation for why there is no runtime, no charging time, no charging contact, and no number of modes to compare within this product category. The specification lines that usually determine a purchase in this industry simply aren’t here, and what’s left to compare is dimensions, weight, materials, and price.

What can be established purely from a technical perspective is that a product without electronics also lacks the most common sources of faults. There is no battery that degrades, no charging contact that oxidizes, and no circuit board that stops responding. In practice, the service life is determined by the condition of the silicone and plastic, and by whether the pull-out cord holds. It’s a real advantage over a motorized pelvic trainer, and that advantage is hard to price but easy to understand.

Mini, Classic, or Plus — what size should you choose?

LELO sells three sizes under the same product page, and they differ on more points than the names suggest.

• Mini — the model this text is about. Four balls with a 29-millimeter diameter, weights of 2 × 28 grams and 2 × 37 grams, a harness of 73 × 31 × 15 millimeters. Sold from 395 SEK.
• Classic — the same number of balls and the same two weights, but the diameter is 35 millimeters instead of 29, and the harness measures 89 × 35 × 16 millimeters. Sold from 395 SEK, meaning the same lowest price as the Mini.
• Plus — six balls instead of four, a 35-millimeter diameter, and a third weight step of 2 × 60 grams in addition to the two that are included in the smaller sets. Sold from 699 SEK.

The manufacturer’s own guidance in the manual is unusually concrete, and it’s worth reading before you buy. LELO states that Mini is designed for women under 30 who have not had children, that Classic is recommended for those over 30 and those who have had children, and that Plus is for the person who wants to train with heavier weights. The manufacturer expressly adds that these are only guidelines—Mini is often said to be the choice many prefer at the beginning of menopause, and the original Classic set is sometimes chosen by younger women who have just started doing pelvic floor exercises. The manual also states that you should consult a doctor before using the product during pregnancy.

The most important thing to understand in this choice is that Mini isn’t easier to insert than Classic. The weights are identical: 28 and 37 grams in both sets. The difference is only in the diameter, 29 versus 35 millimeters. A narrower ball is easier to insert but also easier to lose, because it requires less muscle work to keep it in place. So who wins with which size comes down to fit, not difficulty—and since the price is the same, it’s simply a fit choice.

Material and build quality: silicone on the outside, ABS on the inside

The material issue is the only property of an intimate product that can’t be compensated for with experience or care, and it determines whether the product is still hygienic after five years. LELO states the material as body-safe ABS/silicone—meaning two materials, not one. The same specification appears both on the product page and in the manufacturer’s PDF manual.

Where the silicone is and where the ABS plastic is

Here we have to be honest about what the manufacturer actually publishes. LELO states the two materials but not which part of the product consists of which material. What can be established from the manufacturer’s own descriptions is that the harness is described as a silicone harness, and that the balls’ outer covering is described as a soft silicone coating that transfers the kinetic vibration from the weighted cores. ABS is a rigid thermoplastic, and the reasonable interpretation is that it sits in the balls’ structure and internal weight. But it isn’t spelled out, and that’s why we don’t write that it is.

Why does it matter? Silicone is non-porous. A non-porous surface can be cleaned, because there are no microscopic pores where residue can get trapped. ABS is also non-porous in an undamaged state, but hard plastic is more sensitive to scratches than silicone, and a scratch in a hard surface becomes a deepening that’s harder to rinse out. As long as the silicone is on the outside, it’s the silicone that comes into contact with the mucous membrane—and that’s the decisive point.

A design detail that’s well documented instead: the balls are removable from the harness. The manual names the parts—crown ball, base ball, silicone harness, harness opening, and pull-out drawstring—and states that the harness can be worn with two balls, or that one ball can be worn alone. That’s good from a cleaning perspective, because the seam between the ball and the harness is exactly the place where residue would otherwise end up staying. The manual is also clear on this point: you should always take it apart and clean each part before and after every use.

Phthalates, and what the retailers’ material statements actually say

Phthalates are a group of plasticizers used to make plastic—above all, plasticized PVC—pliable. Kemikalieinspektionen describes them as substances that can affect the hormone system and make reproduction more difficult, and several of them are therefore restricted or banned within the EU in a large number of products. This product category is repeatedly the subject of oversight precisely because it contains plastic for contact with mucous membranes.

Here, one discrepancy between the manufacturer and the store is worth reporting. LELO writes on its product page and in its manual that the material is body-safe ABS and silicone, but it does not state anywhere the words “phthalate-free” for this specific article. Two of the Swedish stores say it anyway: the retailer Vuxen lists “Body-safe & Free from Phthalates,” and the retailer Lustly lists the material as “body-safe silicone (phthalate-free).” Lustly’s statement also omits the ABS plastic entirely.

So what should you make of that? The manufacturer always wins when the information conflicts, and the manufacturer’s statement is ABS plus silicone. The stores’ phthalate claim should therefore be read as the stores’ own, not as a manufacturer declaration. At the same time, it’s worth knowing that neither silicone nor ABS are materials that normally need phthalate plasticizers—silicone’s softness comes from the polymer’s own structure, and ABS is a hard plastic that should not be soft. So it’s not an unreasonable claim. It’s just not the manufacturer’s.

Instead, the manufacturer highlights something else: LELO states that the products meet the international standard ISO 3533 for sex toys, and describes it as a standard that sets requirements for products to be safe in reasonable and foreseeable use, and that the production materials are safe in direct contact with genitals or the anus. It’s a broader assurance than a single material specification, and it’s unusual in the category—most manufacturers don’t refer to any standard at all.

Dimensions and weight: 29 millimeters, 73 × 31 × 15 millimeters—and the missing numbers

The manufacturer states the ball diameter as 29 millimeters for the Mini and the harness dimensions as 73 × 31 × 15 millimeters. The weights are 2 × 28 grams and 2 × 37 grams. The color coding is shown in the manual: the 28-gram balls are pink (Petal Pink), and the 37-gram balls are light blue (Powder Blue). The retailer Blush Me states the same thing in its product text, with the addition that each ball has its own cord for removal.

A discrepancy between the manufacturer and the store belongs here. The retailer Vuxen states the holder’s dimensions as 75 × 30 × 10 millimeters, while the manufacturer’s manual states 73 × 31 × 15 millimeters. The difference is small in length and width, but fifty percent in height, and they can’t be reconciled. The manufacturer’s figures apply. Still, it’s worth knowing about the discrepancy if you compare store texts and wonder why two pages describe the same product differently.

Then to what isn’t published, and it’s more than you’d expect from a product that only has four beads and a harness. LELO does not publish a total assembled length for the harness with two beads inserted, no length for the pull-out cord, no weight for the harness by itself, and no total weight for the entire set. If you count the beads, you end up at 130 grams in just weights — 2 × 28 plus 2 × 37 — but that’s not the same as a published set weight, and that’s why we don’t list it as such.

The missing assembled length is the most noticeable gap. That’s the exact figure that determines whether a harness with two beads is comfortable for you to wear, and it’s hard to estimate from a photo. For comparison, Fun Factory lists the length as 16.8 centimeters for its Smartballs Duo, and LELO lists 31 × 34 × 82 millimeters for its motorized Luna Smart Bead. So it is possible to publish the information — LELO just doesn’t do it for these beads.

The packaging is a rigid gift box with the beads lying in a molded tray. The manufacturer publishes no packaging dimensions. In the box, according to the manufacturer’s contents list, are the beads, a harness, a satin storage pouch, a warranty registration card, and a detailed manual.

How to use LELO LUNA Beads Mini

There are no buttons, no modes, and no app. What there is are four beads, a harness, and an order for doing things in. The manufacturer’s manual is the best source here, and it’s more specific than the store texts.

LELO describes three steps. First, you lubricate the front edge of the bead with water-based lubricant — the manual explicitly warns against using too much, because the bead then becomes slippery and hard to keep in place. Then you lie on your back, or stand with one knee raised, and insert the leading end with a firm but gentle pressure. If you have difficulty, you can raise your pelvis so that gravity helps. Finally, you move around as usual and feel out which movement gives the most.

A tip in the manual is easy to miss and makes a real difference: if you use two beads in the harness, the chrome bead should be inserted first. Because of the distance between the beads, your vaginal muscles may try to push out the first bead before you’ve managed to get the second one in, and the manufacturer recommends that you take a deep breath and relax to get both in. The manual compares the insertion to a tampon, with the added note that the beads are wider and therefore require a bit more technique.

The harness, the chrome bead, and the retrieval string

The harness is the part that makes the set a system rather than four loose beads. It’s a silicone piece with two cups that the beads snap into, joined together by a bridge. The manufacturer’s own parts list names the chrome bead — the one that sits farthest in — and the base bead, which sits closest to the vaginal opening and carries the retrieval string.

The practical thing about the design is that it’s modular. You can wear a single bead, you can wear two of the same weight, and you can mix: a 28-gram bead and a 37-gram bead in the same harness create a combination that neither weight provides on its own. So with four beads and a harness that holds two at a time, there are more configurations than the two weights suggest — a single 28, a single 37, two 28s, two 37s, or one of each.

The downside of a detachable design is just as straightforward: it has joints. Each joint is a place where lubricant and body fluid can sit, and that’s exactly why the manufacturer instructs that the parts should be taken apart and cleaned separately every time. A product with a fixed design doesn’t have that issue, but on the other hand it can’t be varied. It’s a real trade-off, not a minor detail.

The two weights: 28 grams and 37 grams, and why the ceiling is low

A nine-gram difference between the two weight steps isn’t much. In percentage terms, it’s an increase of roughly one third, which sounds like more, but in absolute terms the entire range in the Mini set is 28 to 37 grams — or up to 74 grams if you wear two 37-gram beads in the harness at the same time.

What makes the range feel tighter than it looks is that LELO doesn’t sell heavier beads separately for Mini. The third weight step, 2 × 60 grams in the color Amethyst Purple, is included according to the manufacturer’s specifications in the Plus set — and Plus has a 35-millimeter diameter, not 29. You can’t buy heavier weights in the Mini size once you’ve outgrown the set, so you have to switch to a different set. That’s the clearest limitation of the product and the one that’s noticed first by someone who already trains regularly.

Put it in relation to the competitors. Fun Factory states a total weight of 74 grams for its Smartballs Duo — in other words, exactly the same as two of LELO’s heaviest Mini balls together — and LELO states 50 grams for its motorized Luna Smart Bead, which only has one ball. So the mini set doesn’t come in low in relation to the category. It’s the cap of this specific set that’s missing a level above it, not the starting point that’s wrong.

How long and how often should you wear them?

We have to be blunt here: the manufacturer does not publish any recommended duration of use, no maximum wearing time, and no training schedule—either on the product page or in the manual. The manual says that you should get comfortable and move with the balls inside; nothing about the number of minutes.

The retailer Lustly gives its own advice in its product text: start with shorter sessions of 10–15 minutes, let your body get used to it, and then gradually increase both the weight and the time. This should be read as a store recommendation, not as the manufacturer’s. What does, however, appear in the manufacturer’s manual—and is worth taking seriously—is the instruction to consult a doctor before using it during pregnancy. If you have issues with the pelvic floor, pain, or a recently completed childbirth, healthcare is the right place to ask—not a product page.

Water resistance: completely waterproof — but no IPX rating is published

The manufacturer’s manual puts it plainly: LELO Beads are completely waterproof, which makes cleaning easy. The same thing is repeated on the product page, where the product is described as fully waterproof, and both of the stores that address the question—Vuxen and Lustly—write that the product is waterproof.

What’s missing is a rating. LELO provides no IPX number according to IEC 60529 for this product, either on the product page or in the manual. For a motorized product, that would be a serious shortcoming, because “waterproof” without a rating doesn’t say whether the product can handle splashes, a shower, or submersion. Here it matters less for a reason that’s worth stating plainly: a ball without electronics has nothing inside that would be damaged by water in the same way. There’s no circuit board, no battery, and no charging contact.

But that doesn’t mean the question is completely without content. The balls have a cavity with a loose weight inside, and if water were to get into that cavity, there’s no way out and no way to clean it. The manufacturer says that the construction is sealed, and that’s the task we have. A published rating would have made the promise verifiable instead of merely descriptive—and that’s the difference between the two.

Cleaning, lubricant, and storage

The manufacturer’s instructions are detailed and can be followed without trouble. Take apart the harness and the balls, and clean each part thoroughly before and after every use. The silicone is washed with warm water and antibacterial soap, rinsed with clean warm water, and dried with a lint-free cloth or towel. LELO also mentions its own Toy Cleaner: spray, rinse again, and let it dry.

A prohibition is explicitly stated in the manual and applies regardless of brand: never use cleaning agents that contain alcohol, gasoline, or acetone. All three attack both silicone and ABS plastic, and the damage is permanent. So hand sanitizer on a silicone product is not a shortcut—it’s shortened service life.

The lubricant question is just as important. The manual states that hand creams and silicone-based lubricants can make the silicone permanently sticky. It’s the same mechanism as with all silicone products: a silicone-based lubricant is chemically related to the material and dissolves the surface layer instead of gliding over it. A sticky surface also attracts dust and lint, and it can’t be fixed. Water-based lubricant is what to use, which is also what the retailer Lustly states in its specification.

Storage has two instructions in the manual. Avoid direct sunlight and never expose the product to extreme heat—which in practice rules out boiling and a dishwasher, even though the product is waterproof. And store it dust-free and separately from products of other materials. The last point isn’t nitpicking: silicone that sits against other silicone or against soft plastic for a long time can be affected chemically by the contact. The satin pouch that comes with it is made for exactly that.

The condition that conflicts with the cleaning instructions

A detail in LELO’s warranty terms deserves to be highlighted, because it appears to contradict the manual. The warranty page states that the warranty becomes invalid if the product or its accessories are taken apart. The manual also states that you always should take apart and clean each part of the product before and after every use.

Read literally, the two are incompatible. The reasonable interpretation is that the warranty clause is LELO’s standard wording for the entire range and is meant to refer to opening a casing or taking apart an electronic product, not to removing a ball from a harness that is designed to be removed. But the manufacturer makes no such reservation in the text, and it’s worth knowing this if you ever need to invoke the warranty for a broken harness. This is exactly the kind of wording that a case handler can lean on.

Does that sound right? What the manufacturer says—and what the manufacturer doesn’t say

The question is more reasonable than it sounds, because the whole product’s point is a loose weight that rolls inside a hard casing. Two of the Swedish shops describe the balls as “completely noiseless” and highlight that they can be worn discreetly to a restaurant or during a walk. It’s a store wording.

LELO does not publish any sound level for LUNA Beads Mini, neither in decibels nor as a comparison. That’s in itself fairly expected—a product without a motor is rarely measured—but it also means that the claim about being noiseless is not supported by the manufacturer. For comparison, LELO lists a maximum of 50 dB for its motorized Luna Smart Bead, so the company publishes sound levels when there is something to measure.

What can be established is that the sound in a pussy ball occurs when the internal weight strikes the inside of the outer casing, and that a sound that arises inside the body is dampened by the surrounding tissue. How much it can be heard depends on how far inside the ball the balls sit and how much you move. A customer review that is published with the retailer Vuxen describes exactly that the balls rattle a little during movement and can be heard depending on how far in they are. It’s one individual customer’s experience and not a measurement, but it points in the opposite direction to the shops’ claim of total noiselessness—and when the manufacturer is silent, that kind of contradiction is the most honest answer we can give.

LELO LUNA Beads Mini compared with the alternatives

Three comparisons are relevant: versus LELO’s own larger set, versus the cheapest serious alternative from another manufacturer, and versus a motorized kegel trainer. All the specifications below come from the respective manufacturers’ own product pages, and all prices come from the shops’ product feeds on 29 July 2026.

Against LELO Luna Beads Classic—same price, six millimeters apart

Luna Beads Classic costs from 395 SEK, meaning exactly the same lowest price as the Mini. That makes the comparison unusually clear: you don’t rule anything out by paying less, because there’s no price difference to pay.

The two sets have the same number of balls—four—and the same two weights, 28 and 37 grams. They have the same material, the same warranty, and the same included delivery contents. The difference is two measurements: the ball diameter is 35 millimeters on the Classic versus 29 on the Mini, and the harness measures 89 × 35 × 16 millimeters versus the Mini’s 73 × 31 × 15 millimeters. So the Classic is both wider and sixteen millimeters longer.

The manufacturer’s guidance is that Mini fits those who haven’t had children and Classic those who have had children or are over 30, with the reservation that it’s only guidelines. What can be established in addition to that guidance is purely mechanical: a wider ball provides more to brace against at the same weight, because the contact area with the muscle is larger. If you want the easiest possible insertion, choose Mini. If you want the most resistance per gram, choose Classic. If you want a third weight step, you have to go up to Plus for 699 SEK — that’s the only set that contains 60-gram balls.

Against Fun Factory Smartballs Duo — 268 SEK cheaper

Fun Factory Smartballs Duo costs from 127 SEK. LUNA Beads Mini costs 395 SEK at the lowest, meaning 268 SEK or a little more than three times as much. This is the comparison that hurts LELO the most, and it deserves to be done properly.

Smartballs Duo is a fixed construction: two balls joined into a unit measuring 16.8 centimeters with a diameter between 3.2 and 3.6 centimeters, total weight 74 grams, with a conical tip for insertion and a silicone loop for removal. Fun Factory states that the materials are body-friendly, non-porous, and hypoallergenic, that the product is waterproof, and that it is expressly not intended for anal use. One construction detail is interesting: the manufacturer states that ABS panels are positioned on the sides instead of silicone damping, specifically so that the internal movement is transferred rather than absorbed — the same principle that LELO is based on, but explained openly and straightforwardly.

What do you get for those extra 268 SEK with LELO? Modularity, mainly. Four interchangeable balls in two weights into a fixed unit, the ability to carry a single ball or to mix weights, and the ability to take the parts apart and clean them separately. You also get a published ball diameter and published harness measurements, while Fun Factory publishes total length and total weight — so the two manufacturers present different information, and neither of them provides everything.

What you don’t get is a larger weight range: 74 grams is exactly what two of LELO’s heaviest Mini balls weigh together. If you’re sure you want to train with a fixed unit in one weight, Smartballs Duo is hard to argue against on price. If you know you want to be able to vary the weight and the number of balls, the LELO set is the one that actually lets you vary.

Against LELO Luna Smart Bead — motor versus no motor

LELO Luna Smart Bead costs from 249 SEK, which is 146 SEK less than the Mini set at its cheapest. However, the price spread for this model is extreme — the same item ranges from 249 to 1,190 SEK in the Swedish listings — so that figure should be read as a minimum listing and nothing else.

Smart Bead is a completely different product even though it sits on the same shelf. It is a single bead with dimensions of 31 × 34 × 82 millimeters that weighs 50 grams, made of body-safe silicone and ABS plastic, powered by a AAA battery. LELO states five progressive vibration levels, a frequency of 200 Hz, a maximum sound level of 50 dB, automatic shutoff after 20 minutes, 30 days of standby, and up to 200 training sessions on one battery. The interface is one button. The manufacturer describes that the product uses pressure-sensitive sensors to register pelvic floor strength and adapt the program over time.

The difference in principle is decisive. Smart Bead gives you feedback and an active workout with guided vibration; you do squeeze exercises against it. LUNA Beads Mini gives you no feedback at all but also requires no active training—you wear them and move. Those are two different ways to train, and the one who wants to measure their progress has nothing to gain from a set of passive beads. The one who wants to be able to wear something for hours without a battery, without automatic shutoff after 20 minutes, and without sound from a motor has the opposite.

One more thing that separates them: Smart Bead is a single bead in a single weight. LUNA Beads Mini has four beads in two weights. If you want progression in resistance, the bead set is constructed for it and Smart Bead is not.

Price range: 395 to 618 SEK and four stores with stock

Five Swedish shops sell the item with EAN 7350022271692. Cheapest are Blush Me and SexleksakerOutlet at 395 SEK each, and the most expensive is Sexonic at 617.78 SEK. That is a difference of 223 SEK or 56 percent for the exact same item number and the same packaging.

The stock situation is better than in most of the reviews we do. Four of the five stores had the product in stock at the price check: Blush Me and SexleksakerOutlet at 395 SEK, and Vuxen and Lustly at 599 SEK each. The only one that was missing stock was Sexonic, which was also the most expensive. So the difference between the cheapest and the second-cheapest available is therefore zero SEK, and between the cheapest and the most expensive available 204 SEK.

That two stores are exactly at 395 SEK and two are exactly at 599 SEK is no coincidence—it reflects two different pricing tiers in Swedish retail rather than differences in the product. Both of the cheaper stores also state that 395 SEK is a discounted price; Blush Me lists the regular 429 SEK on its product page. A campaign price can go back up, and 599 SEK is the price that two out of five stores consider the normal one.

The prices in the table above are updated when the stores' product flows are updated, but always check the final price at checkout. In this price range, all five stores are below the threshold for free shipping—Vuxen and Lustly both state 799 SEK as the limit—which means that the shipping cost in practice is added regardless of where you shop, unless you buy something more in the same order.

Who is LUNA Beads Mini for—and who is it not for?

They’re for you if you want to start with pelvic floor training without buying electronics. They’re for you if you want to be able to vary the weight and the number of beads instead of being locked into a fixed unit, if you want to be able to take it apart and clean each part, and if you want a product that has no battery to charge and nothing that can stop working. Since the beads are narrower than standard—29 millimeters versus Classics 35—they’re also the more reasonable choice if insertion is what worries you.

They’re not for you if you already train regularly and know that you need more than 37 grams per bead, because heavier beads aren’t available in this diameter. They’re not for you if you want feedback on how the training is going—that’s what LELO’s own Luna Smart Bead is built for, and this set isn’t. They’re not for you if you’re looking for the cheapest possible way in to the category, because Fun Factory Smartballs Duo costs 127 SEK versus 395. And they’re not for you if you require that every measurement is published before you pay, because the manufacturer neither states the assembled length, the cord length, nor the set weight.

One more thing belongs in the decision. Since Mini and Classic cost exactly the same amount, the size choice becomes the most important decision—not the price choice. If you choose the wrong size, you’ll have paid the right price for the wrong fit, and fit is the only feature of this product that can’t be adjusted afterward. Read the manufacturer’s own guidance before ordering—it’s in the manual, it’s free to read, and it’s more specific than any store text.

Warranty, complaints, and right of withdrawal

LELO provides a two-year worldwide manufacturer’s warranty on its products, counted from the date of purchase, and states that the warranty period is extended in countries that require longer. The warranty covers manufacturing and material defects that affect the product’s function, and in that case LELO replaces the product free of charge. A receipt is required as proof that the claim falls within the warranty period, and shipping costs are not reimbursed.

Read the exceptions before you assume the warranty applies. It doesn’t cover cosmetic wear from normal use, damage from accidental incidents, misuse, or neglect, and the condition about taking it apart described above remains in the text. One note: the manufacturer’s PDF manual for this product states a one-year warranty, not two. The manual is dated 2019 and the warranty page is current, so the two-year warranty is what applies—but it’s worth knowing if you read the manual that’s included in the box and wonder why the figures differ.

The ten-year warranty also needs to be clarified, because store texts often quote it as “ten years of warranty.” For that reason, LELO’s own description is clearer: the so-called quality warranty applies if the product breaks after the two-year period or if you’ve misplaced the receipt, and it gives you 50 percent off on lelo.com when you buy a new unit. The discount can be used once, applies to up to five items in the same order, and does not include bundles or the Luxe series. So it’s a discount coupon, not a ten-year right to a replacement product.

What always applies, though, are your statutory rights. Under konsumentköplagen, you have a three-year right to complain about defects in the goods, regardless of what the manufacturer promises. In distance purchases, you also have a right of withdrawal for fourteen days under lagen om distansavtal och avtal utanför affärslokaler. Be aware that in practice the right of withdrawal is limited for hygiene products that have been removed from a sealed package—however, the right to complain about defects applies at all times. If you have questions about what applies in your case, Konsumentverket guides you via Hallå konsument.