Fun Factory Miss Bi: review

Fun Factory Miss Bi, in brief — here’s what you get

Fun Factory Miss Bi is a rabbit vibrator, meaning a vibrator with two parts: a wide inserting shaft and a shorter, flexible arm that sits on the outside against the clitoris. The model is one of the longest-running in Fun Factory’s range, and the version sold today is the revised generation with USB-C charging and two motors. This review is about the wine-red variant with EAN 4255821800643, the manufacturer’s item number FF000978WR01.

The specifications look like this: 173 millimeters long, 76 millimeters wide, and 38 millimeters high, 230 grams, silicone in combination with ABS plastic and polycarbonate, enclosure rating IPX7, a lithium-ion battery of 650 mAh and 3.7 volts, charging time of about two hours and operating time of about forty minutes. The programs are listed by the manufacturer’s manual as six speed steps plus six patterns. The charging cable is not included in the package. In Sweden, the item is sold by five stores at prices between 449 and 599 SEK, and four of them had it in stock at the price check.

What makes it interesting to go through Miss Bi in detail is that the manufacturer publishes unusually complete battery data — capacity, voltage, charging current, and charging voltage are stated in plain text in the manual — while the same manual also lists an operating time that is shorter than that of almost all competitors in the same price range. It’s rare for a manufacturer to be so open with a figure that contradicts the product, and it’s that number the whole purchase decision should be built around.

What is a rabbit vibrator, and what makes Miss Bi different?

A rabbit vibrator is designed to stimulate two areas at the same time: vaginally with the shaft and externally with the shorter arm. The name comes from the early models where the external arm was shaped like a rabbit head with two ears. The point of the shape is that the distance between the two parts is fixed — the person who wants double stimulation without holding two separate products gets it in one unit, but pays for it with a fit that either matches their own anatomy or doesn’t.

Miss Bi solves it in two ways that are worth noting. The manufacturer states that both the shaft and the external arm are flexible, which means the angle between them can be changed within certain limits. The second is the shape of the shaft: Fun Factory’s marketing describes a broad shaft designed to provide a full feel rather than a long shaft that reaches deep. The manufacturer does not publish either insertion depth or the shaft’s diameter, but retailers do—more on those figures and their issues further down.

The third feature is the one that is most clearly visible in the pictures: the handle is shaped like a loop. Fun Factory calls it the LOOP handle and describes it as a grip with a grooved, structured surface for a steady grip even when your hands are wet. The loop is also what makes the product safe to use anally, because a continuous loop physically prevents the product from going in too far.

Wine Red, Grape, or Purple — which color is which?

Here’s a potential pitfall worth paying thirty seconds of attention to before you place an order. The manufacturer sells Miss Bi in three colors, and each color has its own EAN: Purple with 4255821800667, Grape with 4255821800643, and Black with 4255821800681.

The color with EAN 4255821800643 is called Grape in the manufacturer’s own web shop, but Wine Red in the manufacturer’s article number FF000978WR01, in the manufacturer’s own image file names, and in all Swedish retailers. So it’s the same item, the same packaging, and the same wine-red shade—just two names for it. Check the EAN instead of the color name when you compare prices, because Purple and Grape are close to each other in print and even closer to each other in the retailers’ miniature images.

Functionally, the three colors are identical. The manufacturer states the same measurements, the same weight, the same material, and the same battery for all three, and the list price in the manufacturer’s own shop is 53,95 euro regardless of color. So there’s no reason to pay more for a particular shade—but there is, however, a reason to check which shade the store actually ships when prices differ.

Who manufactures Miss Bi today?

One detail in the manufacturer’s own product data is worth highlighting, because it affects how you should read the warranty section further down. Fun Factory states in the product page’s manufacturer information that the responsible person is Triple A Import GmbH at Am Lenkwerk 3 in Bielefeld, while the Quick Start Guide states FUN FACTORY Germany GmbH at the same address. The brand is now included in the same group as Satisfyer and Womanizer.

What it means in practice is that Miss Bi is no longer a product manufactured in Bremen by the original Fun Factory, but a product that is sold under Fun Factory’s brand within a larger group. It’s neither good nor bad in itself, but it explains why the new generation has USB-C instead of Fun Factory’s own magnetic charging connector, and why the layout of the manual and the specification blocks look the same as in Satisfyer’s manuals.

Materials and build quality: silicone, ABS, and polycarbonate

The question of materials is the only property of an intimate product that can’t be compensated for with experience or care, and it determines whether the product is still hygienic after five years. Fun Factory lists three materials for Miss Bi on the product page: silicone, ABS plastic, and polycarbonate. The manufacturer’s own Quick Start Guide states the same three—ABS, PC, and silicone—which is an unusually clear message compared with products that only write “body-friendly materials” and leave it at that.

What the material breakdown means in practice

The distribution isn’t shown in the specification, but it can be inferred from the manufacturer’s own product images. The silicone covers what is inserted and what lies against the body: the shaft and the external arm. The handle section with the LOOP loop and the three buttons is hard plastic—this is where ABS and polycarbonate are used. It’s the same breakdown that Fun Factory themselves describe in their FAQ, where they write that the toys are made of medical-grade silicone while battery compartments and control parts are made of body-friendly thermoplastic.

Silicone is a non-porous material. A non-porous surface can be cleaned, because there are no microscopic cavities where residue can be left behind. That is the single most important property of a material that will be placed against mucous membranes. ABS and polycarbonate, in turn, are hard, dense construction plastics that don’t absorb liquid, and they’re sensible choices for a part that needs to hold buttons, a battery, and a circuit board without giving way.

The seam between silicone and plastic is, on the other hand, always the point worth paying attention to during cleaning, because a seam is, by definition, a gap. On Miss Bi, the seam is on the handle, a bit down from the part that is inserted—this is a better placement than on models where the silicone ends halfway down the shaft. Even so, rinsing the product under running water and wiping the seam is what determines what it looks like after a year.

Phthalates, BPA, and softeners — why the declaration carries a lot of weight

Phthalates are a group of plasticizers used to make plastic—above all soft PVC—flexible. The Swedish Chemicals Agency describes them as substances that can affect the endocrine system and make reproduction more difficult, and several of them are therefore restricted or banned within the EU in a large number of products. This product category is repeatedly the subject of supervision precisely because it contains soft plastic against skin and mucous membranes.

Fun Factory states in its FAQ that all products are free from plasticizers, BPA, and phthalates, and that the silicone is hypoallergenic, non-porous, vegan, and halal. The material declaration on the product page lists silicone, ABS, and polycarbonate—none of these require phthalate plasticizers to function. Silicone becomes soft due to the polymer’s own structure, and ABS and polycarbonate are not supposed to be soft at all. This makes the material information itself a better indication than almost any other item in a product specification.

An observation still belongs here: the FAQ answer about materials is written generally for the entire range, not specifically for Miss Bi. The product page’s own material line and the manual’s specification block are the sources that apply to this specific item, and both list the same three materials. The manufacturer, however, publishes no information about how the silicone’s hardness is measured, nor does it provide any shore hardness—this figure would say something about how flexible the arm actually is, and it isn’t there.

Dimensions and weight: 173 × 76 × 38 millimeters and 230 grams

The manufacturer states the length as 173 millimeters, the width as 76 millimeters, and the height as 38 millimeters, as well as the weight as 230 grams. The width of 76 millimeters is the product’s total width including the protruding external arm, not the thickness of the shaft. The height of 38 millimeters is the thinnest dimension and describes how flat the entire construction is when viewed from the side.

The weight of 230 grams is mid-range for the category. It’s heavier than a simple wand vibrator but clearly lighter than Fun Factory’s own Lady Bi, which is stated to weigh 318 grams. The weight comes largely from the battery and the two motors, and it isn’t only a drawback: mass dampens vibrations, which is one of the reasons a lighter product is often perceived as squeaky, while a heavier one feels fuller in the same frequency range.

Here comes the biggest question mark in the entire specification. Fun Factory publishes neither the insertion depth nor the shaft diameter for Miss Bi — the product page contains only the three external measurements and the weight. The shops fill the gap, but they do it with numbers that don’t add up. The retailer Vuxen states in its quick facts box a total length of 17 centimeters and a maximum diameter of 4 centimeters, but writes in the same product text that the shaft is 17 centimeters long and up to 4 centimeters in diameter. Both can’t be true: the manufacturer’s total length is 173 millimeters, and then there isn’t room for a shaft of 170 millimeters plus a handle with an eye loop.

Instead, the retailer Mshop lists a length of 17 centimeters and a diameter of 2.1 to 4.2 centimeters—so a shaft that tapers. That information is the only one that provides a range instead of a single value, and it’s closer to what the manufacturer’s own images show—but it comes from a shop, not from Fun Factory, and it should be read as a shop-provided specification. If you want an exact insertion measurement before you buy, it simply hasn’t been published by the manufacturer, and it’s a real shortcoming for a product whose entire selling argument is the shaft’s girth.

LOOP handle: more than one detail

The loop in the handle is the single design detail that sets Miss Bi apart the most from the average rabbit toy. Fun Factory describes the LOOP handle as a grip with a textured, ridged surface that provides a secure grip and easy control, and the manufacturer’s images show that the ridges run all the way around the handle section.

What can be confirmed purely in terms of construction is three things. The loop provides a grip that works even with glide lubricant on your hands, because the fingers go through the hole instead of pinching down on a half surface. The loop provides a physical stop, which is the prerequisite for the manufacturer to be able to label the packaging with ANAL-SAFE. And the loop makes it possible to hang the product up to dry, which is the most basic—but also the most useful—feature of the three: a product that air-dries hanging will be dry on the inside of the joints in a way that a product that lies on a towel won’t.

Six speeds, six patterns, and three buttons

The interface consists of three buttons on the top side of the handle. The manufacturer’s Quick Start Guide names them indirectly via the symbols: the round FUN button in the middle turns the product on and off with a press lasting one to two seconds, and the minus and plus buttons above and below step through vibration intensity levels and programs. The minus button counts down from six to one, and the plus button counts up from one to six.

It is an interface without a display, without an app, and without a memory function — the manufacturer does not specify any such thing. The advantage is that it can be learned in thirty seconds and that you can control it in the dark with your thumb. The disadvantage is that you can’t see which step you’re on, so you have to count presses or feel your way.

Two motors but one control — what the manufacturer actually shows

Here is the most interesting deviation in the entire material, and it is worth going through carefully because it affects what you can actually set.

The marketing text, which all Swedish stores reproduce verbatim, says that Miss Bi has two separately controlled or two independently controlled high-performance motors, and that with them you can switch between six vibration programs and six speeds. The packaging carries the label 2 STRONG MOTORS. So the fact that the product has two motors is well established by the manufacturer itself.

The manufacturer’s own Quick Start Guide, however, shows a single control: a minus button, a plus button, and the FUN button for turning on and off. There is no symbol for controlling the motors separately. The comparison that settles it is the sister product Lady Bi: in that model’s Quick Start Guide, with exactly the same layout and the same symbol language, two separate rows are shown — one per motor, each with its own button and its own scale from one to six, plus the FUN button that turns everything on and off. Fun Factory therefore draws separate motor control when it exists. On Miss Bi they don’t.

What this means in practice is that you should expect the two motors on Miss Bi to be stepped together, and that the wording about separate control in the store texts should be read as marketing rather than as a functional description. If you want reliably separate controls for the inner and outer parts, Lady Bi is the model within the brand where the manufacturer’s own material shows it in black and white.

Twelve settings or six plus six?

The manufacturer’s product page lists "12 Vibrationsprogramme" as one of six points, and the packaging bears the label 12 MODES. The manual’s specifications block is more precise and writes: vibration, six speed steps plus six patterns. The store texts use both formulations interchangeably — Vuxen writes six vibration programs and six speeds, Mshop writes only six vibration speeds.

It’s not about different products, but about two ways of counting the same thing. Six even intensity steps plus six rhythmic patterns become twelve positions in the button chain, and those twelve are what’s printed on the box. It’s a more honest way of counting than the one used in the category otherwise, where manufacturers multiply the number of patterns by the number of strengths and end up with thirty or fifty "functions" that are, in reality, the same ten programs in different volumes.

The practical pattern in this product class is that the even steps are used the most, and that the patterns are used once and then rarely. Six even steps are on the low side compared with the ten to fifteen steps that are common on more expensive models, but it’s more than sufficient as long as the top step is strong enough. How strong it is, the manufacturer provides nothing about: neither vibration frequency nor amplitude is stated, and there is no measurement value to compare it with.

How loud does Fun Factory Miss Bi sound?

Short answer: Fun Factory publishes no decibel value for Miss Bi, either on the product page or in the manual. None of the five Swedish stores does either. So there’s no measured figure to report, and numbers that circulate on other sites lack support from the manufacturer.

What can be established is general for the product class. A vibrator with two motors usually sounds more than one with a single motor at the same intensity, because two unbalanced weights in motion create two sound sources. The sound also increases noticeably when the product is placed against a firm surface, which acts as a resonance box. A practical tip that applies regardless of model is therefore to place the product on something soft between uses and not to leave it running on a bedside table.

Battery and charging: 650 mAh, two hours in — forty minutes out

The battery and charging section is the most important part of the entire review, and it’s also the section where Fun Factory provides the most. The manual’s specifications block states a lithium-ion battery at 3.7 volts with a capacity of 650 mAh, a maximum charge current of 500 mA, a charging voltage of 5 volts, a charging time of about two hours, and a runtime of about forty minutes. The interface is listed as USB, and the product page specifies USB-C.

How do you charge Fun Factory Miss Bi?

With a standard USB-C cable in the socket on the underside of the handle. The cable is not included in the package — it states this explicitly in the manual’s charging section, and all the stores repeat the manufacturer’s wording that chargers are not included, since all Fun Factory products now have USB-C and you can use any standard cable you already have.

It’s a trade-off that turns out differently for different buyers. The advantage is real: a broken or lost cable costs nothing to replace, and you can charge the product with the same cable as your phone, power bank, or headphones. It’s a genuine advantage compared with models that use manufacturer-specific magnetic charging cables, where a lost cable means ordering from the manufacturer. The downside is that the product can’t be charged directly out of the box if you don’t have a cable at home, and that an opening in the housing is always the point where water resistance has to be achieved with a seal, rather than without one.

The charging indicator is described in the manual: the FUN button blinks while charging and glows with steady light when the battery is fully charged, and the entire process is stated to take about two hours. The manufacturer does not specify how many charging cycles the battery is designed for, and it also does not say whether the battery can be replaced—but since the housing is fully sealed and IPX7-rated, you should expect that it is not replaceable.

Forty minutes of operating time—what it actually means

Forty minutes is short. It’s the single weakest line in the specification, and it doesn’t get any better just because it comes from the manufacturer itself. For comparison, We-Vibe states up to 120 minutes for the Nova 2, i.e., three times as long, and Fun Factory’s own Lady Bi is listed at the same approx. forty minutes despite an identical battery of 650 mAh.

The calculation example is enlightening. A battery of 650 mAh at 3.7 volts stores about 2.4 watt-hours. If that energy runs out in forty minutes, the product draws roughly 3.6 watts on average during full operation. That’s a lot for a handheld vibrator, and it says something positive about the motors: they’re not conservatively sized. Forty minutes on 650 mAh is the result of two motors that actually draw current, not an underdimensioned battery.

The practical takeaway is this. Forty minutes is the manufacturer’s figure at full power—so operating times are stated throughout the category—and at lower levels, the charge lasts longer. But the charging arrangement is still inconvenient: two hours of charging for forty minutes of operation means you charge for three times as long as you use it. Anyone who forgets to plug in the cable after using it will have an empty product the next time. Charge it right after, not before the next time.

Water resistance: what IPX7 means for this product

Miss Bi is rated IPX7 on both the product side and in the manual’s specification block. The rating comes from the international standard IEC 60529, which defines enclosure classes for electrical equipment. The number 7 in the second position means that the product has been tested for submersion in water to a depth of one meter for 30 minutes. Fun Factory also writes in its FAQ that all rechargeable products from the brand are one hundred percent waterproof.

IPX7 vs "splash-proof"—the difference that matters

The difference from a splash-proof product is bigger than the wording suggests. Splash protection covers water droplets and, at best, water jets, but not submersion. Such a product can handle a damp cloth and possibly a shower, but not a bathtub, and it shouldn’t be kept under running water without thinking through the buttons and the charging contact.

With IPX7, the entire product can be rinsed off under the faucet without caution, and the manual’s cleaning section specifically shows a product submerged in water. This is especially relevant for a rabbit model, because the angle between the shaft and the arm forms a fold where residue would otherwise remain. If a product completely lacks an IPX rating, it should be treated as not waterproof—an absence of a rating is never a sign that the product is approved.

There is still a limitation, and the manufacturer states it. The storage temperature is given as between minus five and plus sixty degrees. Boiling water and the dishwasher are therefore ruled out despite IPX7, just like on any other product with a lithium-ion battery.

Cleaning, lubricant, and storage

Fun Factory’s own instructions are short and clear. Rinse the product in lukewarm water with mild soap, or use a cleaning agent intended for intimate products—the manual’s symbol row shows both options. Clean before and after each use, even the first time.

The lubricant question is the one where the manufacturer is most firm, and it’s worth taking seriously. Fun Factory states that silicone-based lubricant never should be used together with silicone products, because the silicone-based gel is very difficult to remove completely and the product can become unhygienic despite careful cleaning. They are even harsher about oils and creams: sun oil, sunscreen, lip care, essential oils, coconut oil, and all kinds of cooking oils can cause irreversible damage to the control section and to the entire product, and, according to the manufacturer, using them can void the warranty. Use a water-based lubricant, period.

Storage is shown in the manual as a fabric pouch with the product inside, and the manufacturer indicates that it should not be stored together with sharp objects. Whether the bag is included in the delivery is not stated in the manufacturer’s delivery contents—Fun Factory does not publish a complete contents list for Miss Bi beyond noting that the charging cable is not included. Do not charge the product while it is damp, and wipe the USB-C port before the cable is inserted.

Anal-safe: what the loop has to do with it

The packaging is labeled ANAL-SAFE, and all stores repeat the manufacturer’s statement that Miss Bi is safe for anal use. This is not a given in the category, and it is entirely due to the shape of the handle.

The requirement for a product intended for anal use is that it has a stop that is wider than the inserted part and cannot pass through. A typical rabbit vibrator with a straight handle does not meet this requirement. The LOOP loop does: it sits at the end, it is wider than the shaft, and it is also possible to get a grip on it with your fingers through the hole even when the rest is slippery.

Two things still belong in the picture. The external arm is designed for clitoral stimulation and is positioned after the vaginal anatomy, which means it doesn’t necessarily end up useful for anal use. And plenty of water-based lube isn’t optional from an anatomical point of view, because the area doesn’t self-lubricate. The manufacturer’s manual indicates lube as a recommendation already for normal use.

Fun Factory Miss Bi compared with the alternatives

Two comparisons are relevant: against Fun Factory’s own larger rabbit and against the best-selling premium rabbit in Swedish stores. All information below comes from the respective manufacturers’ own specifications and manuals, and all prices come from the stores’ product feeds on July 29, 2026.

Against Fun Factory Lady Bi — 98 SEK for a larger product

Lady Bi is Miss Bi’s larger sibling in the same series and costs from 546.75 SEK, so it’s just under one hundred kronor more than Miss Bi at its cheapest. The differences are clearer than the price suggests, and they go both ways.

Lady Bi measures 223 × 83 × 43 millimeters and weighs 318 grams, compared with Miss Bi’s 173 × 76 × 38 millimeters and 230 grams. So Lady Bi is five centimeters longer and almost ninety grams heavier. The battery is identical—lithium-ion 3.7 volts, 650 mAh—and the runtime is stated as the same roughly forty minutes, but the charging time is longer: about three hours versus Miss Bi’s two. Both are IPX7, both are made of ABS, PC, and silicone, both have six speed settings plus six patterns, and for both it applies that the USB-C cable is not included.

The decisive difference lies in the controls. Lady Bi’s Quick Start Guide shows two separate buttons, one per motor, with its own scale from one to six. Miss Bi’s guide shows a single plus-and-minus pair. If you want to run the inner part at the highest setting and the outer part at the lowest at the same time, it’s Lady Bi that, according to the manufacturer’s own material, offers this. If you want a smaller, lighter product that charges in two hours instead of three, then Miss Bi is the choice—and it’s also cheaper.

Against We-Vibe Nova 2 — three times the runtime, three times the price

We-Vibe Nova 2 costs from 1,334 SEK, so nearly three times as much as Miss Bi at its cheapest. Both are rabbit vibrators with a flexible external arm, and both are IPX7.

Nova 2 measures 217 × 85 × 39 millimeters—so it’s bigger in every direction except height. We-Vibe states runtime up to 120 minutes and charging time up to 90 minutes, which is the most noticeable difference: three times the runtime with a shorter charging time. The material is stated as body-friendly silicone made without phthalates, BPA, and latex; the product is app-controlled, and the warranty is stated as two years.

The differences that actually matter: Nova 2 clearly wins on runtime, charging conditions, and app control, and it has an external arm that, according to the manufacturer, maintains contact with the clitoris even when the product moves. Miss Bi wins on price, on size for anyone who wants something smaller, on the fact that the manufacturer explicitly labels it as anal-safe, and on the fact that the battery capacity is published in mAh — We-Vibe only states that Nova 2 has a rechargeable lithium-ion battery, without giving a capacity. If runtime is the most important thing for you, the price difference of nearly 900 SEK is justified. If it isn’t, you can get a product for 449 SEK with the same water-resistance rating and a more complete published battery specification.

Price range: 449 to 599 SEK at five stores

Five Swedish stores sell the item with EAN 4255821800643. Cheapest is Vuxen at 449.25 SEK, as a campaign discount from 599 SEK. Sexonic is at 456.51 SEK but had the item listed as sold out during the price check. Mshop, Blush Me, and SexleksakerOutlet are all at 599 SEK, which is also the list price in Sweden.

So the spread is about 150 SEK, or roughly 33 percent between the cheapest and the most expensive for the exact same item number, the same color, and the same packaging. That’s an unusually small spread in this category, and the explanation is that three out of five stores are at the recommended price, while the two cheapest are running a campaign. The 449 SEK price is therefore a campaign price, not a normal price, and it should be read as a time window rather than a floor.

The stock situation is good: four out of five stores had the product in stock during the price check, and the only one missing it was the second-cheapest. That means the difference between the cheapest available and the second-cheapest available is as much as 149.75 SEK — the jump goes straight from 449 SEK to 599 SEK. Comparing prices therefore pays off more here than the price spread itself suggests.

Also factor in shipping costs. Several stores offer free shipping only above a certain order value, and at this price point the product is below that threshold at most of them. Check the final price at checkout, and feel free to add a bottle of water-based lubricant or a cleaning product — partly because both are needed, and partly because it could be what brings your order over the free-shipping threshold.

Who is Fun Factory Miss Bi for — and who is it not for?

It’s a fit for you who want double stimulation with a broad shaft rather than a long one, and who prefer a product that’s manageable in your hand over one that looks impressive in the packaging. It’s a fit for you who want to be able to charge with the same cable as your phone. It’s a fit for you who want to be able to rinse off the entire product under running water, and for you who want a product that the manufacturer labels as analsäker. And it’s a fit for you who want to see the battery capacity published in plain text before you buy — more manufacturers avoid that number than disclose it.

It’s not a fit for you if you use the product for long stretches at a time. Forty minutes of operating time with two hours of charging is the toughest limitation, and you can’t work around it. It’s not a fit for you who want to control the two motors separately — that’s where the manufacturer’s own material Lady Bi comes in, not Miss Bi. It’s not a fit for you who require published insertion depth and shaft diameter before purchase, because Fun Factory doesn’t publish either of them. And it’s not a fit for you who count on the packaging’s 25-year guarantee, for reasons that are explained next.

One more thing belongs in the decision. Miss Bi is priced like an entry-level product from an established brand, not like a premium product. Anyone comparing it with rabbit models priced at 1,300 SEK and up is comparing two different things: Miss Bi competes on materials, shape, and watertightness, not on runtime or electronics. Read this way, it’s a reasonable buy. Read as a cheap premium rabbit, it isn’t.

Warranty, complaints, and right of withdrawal

The packaging carries the 25-YEAR GUARANTEE label, and it’s one of the first things your eye catches. Read it with the manufacturer’s own FAQ in hand before it influences your purchase decision.

Fun Factory writes there that the 25 years apply only to products bought directly from Fun Factory GmbH, via their own web shop or their previous own stores, and only if you still have the proof of purchase. For all other Fun Factory products, a 24-month warranty is provided against presenting proof of purchase. The manufacturer also expressly writes that they can’t handle complaints about products that weren’t purchased directly from them, and instead points to the seller.

If you buy from any of the five Swedish stores, that means you’re covered by 24 months of manufacturer warranty, not 25 years — despite what’s printed on the box. It’s no small difference, and it’s worth knowing before the packaging’s promise starts to factor in. Also remember the manufacturer’s warning that using oils and creams can nullify the warranty.

What always applies, however, are your statutory rights, and they are stronger than the manufacturer’s warranty. Under konsumentköplagen, you have three years to make a complaint about defects in the product — that’s longer than Fun Factory’s 24 months — and it is directed at the store you bought it from, not the manufacturer. In distance purchases, you also have a right of withdrawal for fourteen days under lagen om distansavtal och avtal utanför affärslokaler. Be aware that in practice, the right of withdrawal is limited for hygiene items that have been taken out of a sealed package; the manufacturer states the same exception in its own FAQ. The right to complain in case of defects, however, always applies. If you have questions about what applies in your case, Konsumentverket will guide you via Hallå konsument.