Pretty Love Moth: review

Pretty Love Moth in brief — here’s what you get

Pretty Love Moth is a rabbit vibrator in the cheapest third of the category. It combines three things that normally don’t belong in the same product at this price: a bent G-point shaft, a butterfly-shaped clitoral arm, and a movable slick element at the tip of the shaft. The manufacturer lists twelve vibration modes and three slick settings. That’s the entire feature list, and it’s short on purpose—Moth is built like a simple product.

According to the manufacturer, the specifications look like this: model number BI-014943, silicone material, net weight 117 grams, powered by two AAA batteries, and packaging dimensions 210 × 80 × 40 millimeters. The manufacturer’s own dimension drawing shows a total length of 207 millimeters, an insertable length of 100 millimeters, and a maximum width of 32 millimeters. In Sweden, the item is sold by seven stores at prices between 259 and 379 SEK, and six of them had it in stock at the price check.

This review is about the item with EAN 6959532327311. That number is checked against the manufacturer’s own product record, where the barcode is printed next to the model number BI-014943—this same record is also on the manufacturing company’s site with identical values. It’s worth knowing because the stores sell the product under four different names: Pretty Love Moth Licking & Vibrating, Pretty Love Moth, Rabbitvibrator Moth, and Lick & Tongue. Three of them also show the distributor’s item number D-233028 on the product page instead of the EAN.

What is a slick vibrator, and how does it differ from a standard rabbit vibrator?

A classic rabbit vibrator has two motors, or one motor with two outlets: one that vibrates in the shaft toward the G-spot, and one that vibrates in the outer arm toward the clitoris. Everything that happens is vibration—mechanical movement that is transferred through the material to the skin.

Moth adds a third mechanism. At the tip of the shaft, there is a recessed section with a movable element behind an opening, and instead of vibrating, that element moves back and forth. The manufacturer calls the movement licking, and on the packaging it’s written out as its own function: "3 LICKING SETTINGS" next to "12 VIBRATION SETTINGS". What can be determined from the manufacturer’s own images is that the slicing element sits at the top of the insert part, not in the clitoral arm — so it’s the internal stimulation that’s varied, while the butterfly arm only vibrates.

The difference compared to a product marketed as a "suction vibrator" or "air pressure vibrator" is fundamental. An air pressure product works with pressure waves in a sealed air chamber that never touches the clitoris directly. Moth works with physical contact: a small silicone element that moves toward the mucous membrane. That also means that lubricant matters more here than it does in an air pressure product, because friction is the whole point of the mechanism.

BI-014943: the model number that makes the product traceable

Pretty Love is the brand. The manufacturer is Liaoyang Baile Health Care Product Co., Ltd in Liaoning, China, and the company publishes a product entry per model with model number, net weight, a list of functions, material specifications, power supply, packaging dimensions, barcode, and number of units per carton. It’s a lean specification compared with what a European premium brand publishes, but it has one crucial feature: it is unambiguously linked to a barcode.

It matters in this product category. Cheap rabbit vibrators are often sold under the store’s own name, using the store’s own dimensions and the store’s own image, and two items that look identical can be different models. Being able to go from EAN to model number and back again is therefore the only reliable way to know that it’s the same product you’re comparing the price of. And that holds true here: all seven Swedish stores list the item under EAN 6959532327311 in their product feeds, and three of them — Taboo, Lekosmek, and Sextoycity — also show the distributor’s item number D-233028 on the product page itself.

The manufacturer does not publish a downloadable manual and does not provide an EU declaration of conformity for BI-014943. The download page on Pretty Love’s own website contains only links to the brand’s app. That’s why anyone who wants to read the user instructions before buying has to make do with the warning text printed on the packaging, and it’s reproduced in full further down in this text.

Materials and build quality: silicone on top, plastic on the bottom

The material question is the only property of an intimate product that cannot be compensated for through habit or care, and it determines whether the product will still be hygienic in a few years. The manufacturer’s material field contains a single word: Silicone. The same word is also printed on the packaging, in all caps, as a sales argument.

What silicone means in practice

Silicone is a non-porous material. A non-porous surface can be cleaned, because there are no microscopic cavities where residue can get trapped. It is the single most important property of a material that is meant to lie against the mucous membrane, and that’s why the material declaration carries more weight than almost all other lines in a specification. Silicone also withstands soap and water without breaking down, and it keeps its shape over time instead of becoming sticky, as cheaper soft plastics can become.

For a product in this price range, silicone in the contact area is not a given. Rabbit vibrators under three hundred kronor are often made in TPE or soft-modified PVC—materials that are cheaper to injection-mold but that are not non-porous in the same way. That Pretty Love lists silicone both in the product listing and on the packaging is therefore the strongest single argument for Moth, and it is also why the material rating below does not end up lower than it does.

The handle that the manufacturer does not declare the material for

Here there is a discrepancy that’s worth taking seriously. The manufacturer’s material field says “silikon” and nothing else, but the manufacturer’s own product images show that the product consists of two clearly distinct parts: a matte, lilac upper section—the shaft, the butterfly arms, and the slick head—and a glossy white handle with two buttons and a removable end cap.

Five of the seven Swedish stores describe the material as silikon och ABS: Blush Me, Vuxen, Taboo, and Sextoycity state that split outright, and Lekosmek writes “body-safe silicone and ABS”. ABS is a hard thermoplastic used for exactly that kind of glossy casing. That in itself is not a problem—ABS sits in the handle, not against the mucous membrane—and the same solution exists in significantly more expensive products. For example, Satisfyer lists silicone and ABS plastic for its Pro+ G-Spot in the official quick-start guide.

The point is instead what the discrepancy says about the specification’s accuracy. The manufacturer specifies a material for a product that is obviously built from two, and it’s the stores that have to fill in the rest. When a manufacturer simplifies a material specification in that way, it’s reasonable to read the other lines in the same specification with the same caution. The seam between the silicone part and the plastic handle is also the place where water and residue can collect, and it’s worth paying extra attention to when cleaning—it’s not a joint that can be opened.

Phthalates, BPA, and latex — the declaration that’s missing

Phthalates are a group of plasticizers used to make plastic — above all flexible PVC — pliable. The Kemikalieinspektionen (Swedish Chemicals Agency) describes them as substances that can affect the endocrine system and make reproduction more difficult, and several of them are therefore restricted or banned within the EU in a large number of products. This specific product category is repeatedly subject to supervision because it contains skin-contact soft plastic.

Pretty Love does not publish any declaration stating that Moth is free from phthalates, BPA, or latex, either in the product listing, on the packaging, or anywhere else on the manufacturer’s website. None of the seven Swedish stores publishes such a statement either. It’s a real difference from the competitors: We-Vibe explicitly states on its official product page that Nova 2 is made without phthalates, BPA, and latex.

How much it should weigh is a trade-off. Silicone doesn’t require phthalate plasticizers to become soft—the softness comes from the polymer’s own structure—so a product whose contact surface is actually silicone rarely has phthalate problems in that specific part. But it’s an argument, not a statement from the manufacturer, and the difference between the two is exactly what this site exists to separate. Anyone who wants a written material declaration should buy a product where the manufacturer provides one.

Dimensions and weight: 207 × 32 millimeters — and three different weights

The manufacturer’s dimension drawing is unusually clear for a product in this price range. It gives the total length as 207 millimeters, the insertable length as 100 millimeters, and the largest width as 32 millimeters, with the measurements shown in the drawing itself. It matches down to the millimeter what the stores state. Blush Me, SexleksakerOutlet, Vuxen, and Sextoycity all write 20.7 centimeters total and 10 centimeters insertable, and Blush Me, Vuxen, Taboo, Sextoycity, and Lekosmek state 3.2 centimeters in diameter. Lekosmek differs in length and writes 20 centimeters, which is likely a rounding.

Ten centimeters insertable length is short for a rabbit vibrator, and it’s a result of the design rather than a stingy measurement: the butterfly arm sits a bit up on the shaft and sets the limit for how far into the product it goes. What that means in practice is that Moth is built for G-spot stimulation at shallow depth, not for deeper penetration. A 32-millimeter width, on the other hand, is a normal measurement in the category.

Weight details differ, and it’s worth sorting out. The manufacturer states a net weight of 117 grams. Taboo lists 168 grams and Sextoycity lists 175 grams. None of the stores states what their number refers to. The reasonable reading is that the manufacturer’s 117 grams is the net weight of the product without batteries — the field is explicitly called "net weight" — and that the stores’ numbers are shipping weights including the cardboard box measuring 210 × 80 × 40 millimeters, but there’s nowhere that says so. Expect a product that weighs a bit over a hundred grams in your hand, and treat 168 and 175 grams as store figures without an indicated measuring point.

The color is the fourth piece of information where the stores don’t agree. The manufacturer’s images show a saturated purple-magenta top against a white handle, and there is only one BI-014943 variant in the manufacturer’s catalog. Still, Blush Me calls the color pink, while Sexonic writes Lilac and Sextoycity writes lilac. It’s the same item — the color name is the store’s interpretation, not a variant difference.

Two buttons, twelve modes, and three slick settings

The interface is as simple as it can get. The manufacturer’s own button overview names both buttons on the white handle: the lower one is labeled ON/OFF and the upper one is labeled VIBRATION BUTTON. There’s no display, no LEDs showing the mode, and no app. Switching between modes is done with the same button all the way around.

That’s the direct consequence of the price category, and it has both an advantage and a disadvantage. The advantage is that there’s nothing to learn: one button starts, one button cycles. The disadvantage is that you can’t jump back to a mode you liked without cycling through the rest first, and that you can’t see which mode you’re on without counting. With twelve modes, it’s a real annoyance.

How is Pretty Love Moth controlled?

With two buttons on the top side of the handle, both within thumb reach when the product is held in a normal grip. The manufacturer lists twelve vibration modes and three slick settings but publishes no description of how the two functions are divided among the buttons, and none of the seven Swedish stores does either. Exactly how the slick function’s three settings are selected isn’t shown in the manufacturer’s published material. What can be concluded is that the product has two buttons and two functions, and that one of the buttons is explicitly labeled as a vibration button.

The handle is designed as an egg-shaped grip that widens downward and ends with a rounded end cap. The shape serves a practical purpose in addition to grip: the cap is screwed off to access the battery compartment. That means the bottom part of the handle is a movable joint, which is relevant both for water resistance and for cleaning.

What twelve modes actually give you

Twelve is more than most people use. The pattern in this product category is that the first steps are steady speeds, while the later ones are pulses and wave patterns, and that the difference between the top steps shrinks as the motor approaches its maximum RPM. In practice, expect to come back to two or three of them.

This is where it’s worth comparing within the brand. Pretty Love’s own Cerberus, the same manufacturer and the same type of product, is listed with 30 vibration modes and 30 licks settings—so two and a half times as many vibration modes and ten times as many licking settings. That says something about how little it costs in terms of modes to add to a product like this, and therefore how little it says about quality. The number of programs is the cheapest figure to increase in a specification, and it should weigh the least of all when you compare.

What does matter, though, is that vibration and licking are two independent mechanisms. The shaft vibrates, the butterfly arms vibrate with it, and the licking element at the top moves separately. That creates a combination of stimulation that a pure vibrator can’t provide—no matter how many programs it has—and it’s the real difference between the Moth and a cheap rabbit without a licking function.

Licking function: what it is mechanically

The manufacturer’s product images clearly show the design. At the top of the plug-in section there is an oval opening, and behind the opening sits a ridged silicone element that moves back and forth. The manufacturer’s marketing text describes it as a tongue-like motion intended to provide precise internal massage.

Two things follow from the design. The first is that the opening is a recessed area in the silicone with a moving part behind it, and that kind of geometry is harder to clean than a smooth surface. It’s not a removable head that you can take off and rinse separately, which more expensive models often have. The second is that the moving element is the part of the product that mechanically wears down the most, because it’s the only part that creates a visible motion. If anything breaks on a product like this, statistically the most likely thing is that it’s this mechanism.

It’s also worth noting before buying that the licking element sits in the plug-in section and not in the clitoral arm. Several store descriptions describe the product as a "tungvibrator" without saying where the tongue sits. If you want a moving element against the clitoris, this isn’t the product—then you should look at an air-pressure product or at a model where the licking mechanism is in the outer arm.

Battery: two AAA—and four stores that say three

This is the clearest factual contradiction about the product, and it’s easy to resolve because the manufacturer documents its answer in two independent places.

How is Pretty Love Moth powered?

Of two AAA batteries. The manufacturer’s product listing states "2 AAA batteries" in the power field, and the manufacturer’s own exploded view shows the battery compartment with exactly two cells inserted and the polarity direction indicated with plus and minus at the end cap. Two independent pieces of information from the manufacturer—same answer.

Four Swedish stores still write three. Blush Me, SexleksakerOutlet, and Vuxen all state "Batteridriven (3x AAA) (medföljer ej)" in their product text, and Taboo does something even stranger: the store’s specification box says 2 st AAA while the running text on the same page says 3 st AAA. Lekosmek and Sextoycity list two.

The conclusion is unequivocal: the manufacturer’s information applies, so two AAA. That four stores spread an incorrect figure is probably because they reproduce the same distributor text, which also shows in the fact that three of them have verbatim identical product descriptions. Practically, it matters when you shop for batteries at the same time as the product—if you buy a three-pack, you’re covered, but you don’t need more than two.

Batteries are not included according to all the stores that address the question. That’s standard in the category, but it’s worth knowing before the package is opened: without two AAA cells in the house, the product is a paperweight.

The runtime that no one publishes

Pretty Love does not publish any runtime for Moth, either in hours or in minutes, and none of the seven Swedish stores does either. So it isn’t possible to say how long a pair of batteries lasts, and you shouldn’t expect to find that number anywhere else either—a runtime for a battery-powered household item also depends heavily on which mode is used, because a motor running at full power draws significantly more than the same motor at the lowest setting.

What can, however, be established is how battery operation relates to rechargeable operation as a principle. The advantage of AAA cells is that the product is never “out” in a way you can’t fix in three minutes, that there’s no charging cable to misplace, and that the product doesn’t become unusable the day a permanently attached lithium-ion battery has lost its capacity. The downside is ongoing cost, a worse environmental profile if you use disposable batteries, and that power drops gradually as the cells discharge—a vibrator on half-depleted batteries doesn’t feel like the same product.

The comparison within the brand is interesting right here. Pretty Love’s Cerberus Youth is the same kind of product with the same kind of slick function but USB-rechargeable according to the manufacturer’s product listing—and it’s sold in Sweden for prices starting at 199 SEK, i.e. 60 SEK cheaper than Moth. So battery operation isn’t a result of the product being cheap. It’s a design choice.

Water resistance: the information only one store provides

Pretty Love publishes no IPX rating and no information at all about water resistance for the Moth. The product listing has no such field; the packaging shows no water-drop symbol and no rating; and there is no manual to look it up in.

What IPX5 would mean — if the information came from the manufacturer

One single shop provides a value. Taboo states “Water-resistant IPx5: Yes” in its specifications box. The rating comes from the international standard IEC 60529, which defines enclosure classes for electrical equipment, and the number 5 in the second position means that the product has been tested against jets of water from a nozzle from all directions. It explicitly does not include submersion. It’s IPX7 that does, and the difference between the two is the entire difference between “tolerates being rinsed off” and “tolerates being left in the bathtub.”

But the information is a shop listing, not a manufacturer statement, and it has no support in the manufacturer’s own materials. The design also argues against the product being tested for submersion in the first place: a battery compartment that’s opened with a screw-off end cap is a movable joint, and such joints require a seal that the manufacturer would have had reason to advertise if that were the case.

Practical conclusion: treat Pretty Love Moth as a product that is not waterproof. Rinse the insertion part and the butterfly arm under the tap, but keep the handle and the joint at the end cap away from the water, and never submerge the product. If a product lacks an IPX rating from the manufacturer, it should be treated as not waterproof — the absence of a rating is never a sign that the product has been approved.

Cleaning, lubricant, and storage

The manufacturer’s only published care instructions are printed on the packaging, and they are short. The product is intended for personal use and should be clean both before and after use. The manufacturer recommends a cleanser for intimate products but states that soap and lukewarm water also work. It further states that the product should be used with a condom, that it should not be used on swollen or inflamed skin or on skin wounds, that lubricant should be used, that no medical claims are made about the product, and that it is intended only for adults.

Two of these points deserve a comment. The recommendation to use a condom is unusual in manufacturer instructions for silicone products, and it’s reasonably read as a hygiene instruction rather than a material caveat — it also makes cleaning the indentation of the slickelement considerably easier, which is in itself a practical argument. And the manufacturer does not specify what type of lubricant is meant; however, the shops do, and all of them recommend water-based.

That recommendation should be followed. A silicone-based lubricant should not be used on silicone products—it breaks down the silicone surface over time and makes it porous, and a porous surface can no longer be cleaned properly; it’s just a matter of replacing it. Oil-based products such as coconut oil leave a film that’s difficult to remove and that also worsens latex condoms. Water-based lubricant is the right answer to all three points.

Store the product dry and remove the batteries if it’s going to be left unused for a longer period. Alkaline cells can leak, and a leak in the battery compartment of a product like this is practically the end of the product—the compartment can’t be replaced. No storage pouch is stated as included in the delivery from either the manufacturer or the shops.

Sound level: no measurement is published

The manufacturer publishes no decibel value for Pretty Love Moth, and none of the seven Swedish stores does either. None of them even claims that the product would be quiet. It should be read exactly for what it is: a piece of information that doesn’t exist, not as an implied message in any direction.

What can be established is how the construction relates to the category. Products in this price range normally use an eccentric motor—a small electric motor with an unbalanced weight on the shaft—and that type of motor is audible, especially in a hard plastic housing that works as a sound box. Moth also has a second moving mechanism in the slick element, and moving parts make more noise than pure vibrations. So a reasonable expectation is a product you can hear, not one that’s quiet. If you want a measured sound level, you should buy from a manufacturer that publishes one.

A practical tip that applies regardless of model: place the product on a soft surface between uses. A hard tabletop acts as a resonator and noticeably amplifies the sound.

Pretty Love Moth compared with the alternatives

Three comparisons are relevant: against the manufacturer’s own rechargeable model in the same price range, against the cheapest way into a European brand with published battery data, and against a premiumrabbit that shows what the specification looks like when everything is actually disclosed. All the information below comes from each manufacturer’s own published specifications, and all prices come from the shops’ product feeds on July 29, 2026.

Against Pretty Love Cerberus Youth — 60 SEK cheaper and rechargeable

This is the comparison that matters most, because it’s about two products from the same manufacturer with the same kind of functions. Cerberus Youth carries the model number BI-014795L, and the manufacturer’s product listing states a net weight of 132 grams, silicone material, 30 vibration modes and 30 lick settings and USB rechargeable operation. The packaging measures 210 × 70 × 40 millimeters, versus Moth’s 210 × 80 × 40.

In Sweden, Cerberus Youth is sold from 199 SEK and was in stock at the price check. It’s 60 SEK less than Moth at the lowest price. For 60 SEK less, you get two and a half times more vibration modes, ten times more slick settings, and a built-in rechargeable battery instead of AAA cells that you have to buy yourself. There’s also a battery-powered Cerberus, BI-014795, with the same 30 plus 30 modes and a net weight of 137 grams, sold from 249 SEK.

What Moth has that Cerberus Youth doesn’t is the shape. Moth is a classic rabbit with a butterfly-shaped clitoral arm, a bent G-spot shaft, and the slick element at the top of the shaft, and the manufacturer’s dimensional drawing shows exactly what that geometry looks like. The manufacturer doesn’t publish a corresponding dimensional drawing for Cerberus Youth, so a direct size comparison isn’t possible. But purely on specifications, it’s hard to justify Moth over its own sibling model: same brand, same material, fewer features, dyer price, and worse power supply.

Against Satisfyer Pro+ G-Spot Rabbit — 69 SEK for published data

Satisfyer Pro+ G-Spot Rabbit costs from 328 SEK and was in stock at the price check. That’s 69 SEK more than Moth. For that difference, you switch type of product: Satisfyer combines a G-spot shaft with air-pressure technology for the clitoris instead of a vibrating arm, so it’s touch-free stimulation with pressure waves.

The most important difference, however, isn’t the technology but the documentation. Satisfyer’s official quick-start guide lists silicone material and ABS plastic, a 3.7-volt lithium-ion battery with a capacity of 700 mAh, a charging voltage of 5 volts, a maximum charging current of 500 milliamperes, a charging time of about three hours, a runtime of about 60 minutes, and a USB interface. That’s seven numeric details about the power supply that Pretty Love doesn’t publish a single one of.

Based on runtime, it’s not necessarily that the Satisfyer wins—60 minutes per charge is short, and two fresh AAA cells will probably last longer than that, even if the manufacturer doesn’t state for how long. So what the Satisfyer buys you for those 69 kronor isn’t necessarily more playtime; it’s the ability to know what you’re buying before you pay. That alone is a reasonable reason to choose it.

Against We-Vibe Nova 2 — 890 SEK apart and in a completely different league

We-Vibe Nova 2 costs from 1,149 SEK, meaning it’s 890 SEK more than Moth—more than four times the price. The comparison isn’t meant to suggest it as an alternative, but to show what a complete specification looks like in the same product category.

We-Vibe lists the dimensions as 217 × 85 × 39 millimeters, body-friendly silicone made without phthalates, BPA, and latex, a USB-charged lithium-ion battery, runtime up to 120 minutes, charging time up to 90 minutes, an ingress protection rating of IPX7, and a two-year warranty, plus control via the manufacturer’s app. That’s eight pieces of information, none of which Pretty Love provides for Moth: no material declaration beyond the word silicone, no runtime, no charging time, no IPX rating, and no warranty period.

That doesn’t make Nova 2 a better deal for everyone—890 SEK is 890 SEK, and a product you use a few times a year doesn’t have to cost that much. But if you’ve ever wondered why one rabbit vibrator costs 259 SEK and another 1,149, that specification list is a more honest answer than the marketing text. Nova 2 is rechargeable, submersible, material-declared, and guaranteed. Moth is neither—it’s cheap, and it’s silicone.

Price range: 259 to 379 SEK at seven stores

Seven Swedish stores sell the item under EAN 6959532327311. The cheapest are Blush Me and SexleksakerOutlet, both at 259 SEK, and the most expensive is Sextoycity at 379 SEK. That’s a difference of 120 SEK, or 46 percent, for exactly the same item number, same color, and same packaging.

The stock situation is unusually good for this type of product. Six of the seven stores had it in stock at the price check—only Sexonic, at 313 SEK, didn’t. That means the price spread is real and not an artifact of the cheapest stores being sold out, which is otherwise a common pattern. The difference between the cheapest and the second-cheapest available is zero SEK, because two stores are at the same price.

Shipping costs are worth factoring in at this price range. Blush Me lists 29 SEK in shipping in its product feed, and Sexonic lists 98 SEK—on a product that costs 259 SEK, that’s the difference between an 11 percent and a 38 percent markup. Several stores offer free shipping above a certain order amount, and that threshold is usually far higher than what this product costs. Always check the final price at checkout.

The price spread doesn’t come from any store selling another variant. All seven stores list the item under EAN 6959532327311 in their product feeds, and the three that show the distributor number D-233028 on the product page have the same EAN in the feed. So it’s about the stores’ own margin setting on a low-cost volume item—and it’s exactly in that kind of situation where it pays to compare before you pay, because 120 SEK on a product that costs 259 SEK is almost half the price.

Who is Pretty Love Moth for—and who isn’t it for?

It’s for you who want to try the rabbit plus slick function without spending more than a couple of hundred, and who want silicone against the mucous membrane rather than unidentified soft plastic. It’s for you if you prefer battery operation, because it never requires a charging cable and it never becomes unusable due to a worn-out built-in battery. And it’s for you who want a short insertable part—ten centimeters is shallow, and for anyone who thinks long rabbit vibrators go too deep, that’s an argument rather than a drawback.

It’s not for you if you want to be able to submerge the product in water, because the manufacturer doesn’t publish any water-resistance rating at all. It’s not for you if you require a written material declaration about phthalates, BPA, and latex, because no such thing exists. It’s not for you if you want to know how long the product lasts on a couple of batteries, how much it makes noise, or how long the warranty is—none of that is published by the manufacturer. And it’s not for you if you want the most features for the money, because Pretty Love’s own Cerberus Youth gives more for less.

One more thing belongs in the decision. Moth is designed as an entry-level product, and you can see it in every line of the specification. That isn’t, in itself, an objection—a cheap product that does one thing works perfectly well to buy on purpose. But the difference between buying it on purpose and buying it because the shop text makes it sound more expensive than the product is the whole point of reading the specification first.

Warranty, complaints, and the right of withdrawal

Pretty Love publishes no warranty period for Moth, either in the product listing or anywhere else on the manufacturer’s website. What you do find are two store details, and they don’t match: Sextoycity states a one-year warranty for technical defects, while Lekosmek states a two-year product warranty. Neither of them states where the information comes from.

That’s why it’s extra worth knowing what applies regardless of what the store writes. Under the konsumentköplagen, you have three years of right to complain about defects in the goods, regardless of which warranty a manufacturer or store offers. So the right to complain is longer than both of the promised warranties, and it’s a right you don’t need to negotiate for. For distance purchases, you also have a 14-day right of withdrawal according to the lagen om distansavtal och avtal utanför affärslokaler.

Be aware that in practice the right of withdrawal is limited for hygiene products that have been taken out of a sealed package—however, the right to complain about defects always applies. If you have questions about what applies in your case, Konsumentverket guides you via Hallå konsument.</t>

A practical note on what a complaint may cover: the mechanically most exposed part on the Moth is the licking element, because it is the only part that makes a visible movement. If it stops working while the vibration keeps going, that is a defect in the product in the sense of the Swedish Consumer Sales Act (konsumentköplagen), not normal wear and tear—keep the receipt and the packaging with the barcode.