Pretty Love Romario: review

Pretty Love Romario in brief — here’s what you get

Pretty Love Romario is a panty vibrator: a small, flat silicone body that stays in place inside your underwear thanks to a magnetic clip and stimulates the clitoris from the outside. The manufacturer is Liaoyang Baile Health Care Product Co., Ltd, which sells the Pretty Love brand, and the item is called BW-022100W in their own register. The product name Romario is printed on the packaging, and the barcode on the manufacturer’s product page is exactly the EAN under which the Swedish stores list the item.

The specification is short but clear in the parts the manufacturer actually publishes: ten vibration modes, a memory function, wireless remote control, silicone as the material specification, magnetic USB charging plus an AAA battery for the remote control, and a net weight of 89 grams. The dimension drawing in the manufacturer’s own image material indicates 89 millimeters in length, 37 millimeters in width, and 27 millimeters in thickness. The packaging measures 200 × 103 × 53 millimeters and is packed 37 units per outer carton.

This review is exclusively about the item with EAN 6959532361230, the manufacturer’s item number BW-022100W. Five Swedish stores sell it at prices between 289 and 399 SEK, and four of them had it in stock at the price check on September 12, 2026. What makes it interesting to examine is not that the specification is impressive — it’s that it’s so noticeably incomplete, and that the stores don’t agree on what is actually inside the box.

What is a panty vibrator, and how does Romario stay attached?

A panty vibrator differs from a handheld clitoral vibrator in a single respect, but that single respect determines the entire design: it should stay in place without anyone holding it. That sets three requirements at the same time. The body must be thin enough not to show through the fabric, it must be shaped so it doesn’t shift when you move, and it must be attached to the garment in a way that can handle both movement and heat.

Romario solves the final requirement with magnetism. The manufacturer’s functional graphic marks the round, ring-patterned surface on the back as "magnetic adsorption", and the packaging carries the text "adsorded on underwear for use" along with a magnet symbol. Practically speaking, it means that a loose magnetic plate is placed on the outside of the fabric and the vibrator on the inside, after which the two draw together through the fabric. It’s the same principle as We-Vibe uses on Moxie+ and as Satisfyer uses on Sexy Secret, and it works best in thin, snug underwear — the thicker the fabric is, the weaker the grip becomes, because magnetic force drops quickly with distance.

The shape is asymmetrical: a wider, rounded end with a tapering tip at the other end. The manufacturer’s own product text describes the tip as designed for point stimulation. With a maximum width of 37 millimeters and a thickness of 27 millimeters, it is wider and significantly thicker than We-Vibe Moxie+, which We-Vibe lists as 85 × 23 × 27 millimeters. The length is practically the same—89 millimeters versus 85—but the extra 14 millimeters in width is the figure that determines whether the product shows under a thin garment.

The remote control that three out of five stores don’t mention

Here is the most important deviation in the entire material, and it’s worth clearing up before anything else. The manufacturer expressly states “wireless remote control” in the feature list for BW-022100W, shows the remote control on the front of the package with wireless waves between it and the vibrator, and shows in a separate image how the remote control’s battery compartment is opened for an AAA battery. The remote control is therefore not an optional extra but part of the item.

The Swedish store text says something else—or more precisely, it says nothing. Blush Me, SexleksakerOutlet, and Vuxen all use exactly the same product text, which describes ten vibration modes and ends with the line that the product has no app function. The remote control isn’t mentioned in any of them. Joyme, which is the cheapest, has its own completely different text, though: the wireless remote control is the first thing listed, followed by ten vibration functions, a memory function, and magnetic USB charging. Sexonic goes the furthest and has inserted “Remote Control” straight into the product name.

When a store contradicts the manufacturer, the manufacturer wins, and the deviation is noted. What can be established is that the manufacturer lists a remote control, that two out of five stores confirm it, and that three out of five have simply left it out of their text. However, the fact that the product has no app control is correct in all the store texts—Pretty Love lists no app function in the feature list for this item.

The sloppiness isn’t just on the stores. The manufacturer’s own product page places the item under the breadcrumb “Strap Ons,” meaning the category for harness-and-cinch products—which a flat panty vibrator with a magnetic attachment hardly is. It’s a detail without practical significance for the person buying the product, but it says something about how carefully this item is documented—and that’s a theme that comes up throughout the specification.

Material and build quality: silicone, and a specification with gaps

The material question is the only characteristic of an intimate product that cannot be compensated for through habit or care. It determines whether the product is still hygienic after three years, and it is also the characteristic where the difference between a well-written and a thin specification becomes most clearly visible. Pretty Love provides a single word under the material heading: silicone.

What the manufacturer’s material specification says — and does not say

Silicone is a non-porous material, and non-porosity is the whole point. A non-porous surface can be cleaned, because there are no microscopic cavities where residue can remain after cleaning. It is the single most important characteristic of a material that is meant to lie against the mucous membrane, and that is why the word silicone weighs more in a specification than almost every other line.

But the manufacturer’s specification is also everything you get. Pretty Love does not provide a breakdown of the material between different parts of the product. Based on the manufacturer’s own images, it appears that the entire visible body is one color and softly patterned in a way that is typical of molded silicone, while the remote control, on the other hand, has a glossy surface with a chrome-plated button—so, most likely, hard plastic. What the magnet brick is made of is also not stated. The shops don’t specify more: Blush Me writes "high-quality silicone", Joyme writes "body-safe silicone", and Vuxen only writes "silicone". None of these formulations says anything more than the manufacturer’s single word.

The comparison with the competitors is illuminating here. We-Vibe lists the full material declaration for Moxie+—body-friendly silicone, free from phthalates and BPA, made without latex. Satisfyer, on the other hand, breaks down Sexy Secret into ABS plastic and silicone, so it tells you which two materials are included. Pretty Love does neither. That doesn’t make the product worse in itself, but it means you’re buying it with less information.

Phthalates, BPA, and latex: the declaration that’s missing

Phthalates are a group of plasticizers used to make plastic, especially flexible PVC, pliable. Kemikalieinspektionen describes them as substances that can affect the hormonal system and make reproduction more difficult, and several of them are therefore restricted or banned in the EU in a large number of products. This specific product category comes up again and again in supervision, because it often contains flexible plastic that lies against the skin and mucous membrane for a long time.

Pretty Love makes no commitment that Romario is free from phthalates, BPA, or latex, either on the product side or on the packaging. It shouldn’t be read as meaning the product contains them—silicone doesn’t need phthalate plasticizers to be soft, because the softness comes from the polymer’s own structure, and the person who lists silicone as the material has, in practice, already said the most important thing. But the difference compared to We-Vibe, which prints the commitment word for word for Moxie+, is real for someone who’s allergic to latex or who wants a clear-text declaration to rely on.

What the manufacturer, on the other hand, marks out on the product itself can be seen in the function graphic: CE marking, UKCA marking, and the symbol for separate collection of electrical waste are embossed in the silicone on the back. It’s formal labeling according to EU and British regulations for electrical equipment, not a material declaration, but it shows that the product is intended for—and labeled for—the European market.

Dimensions and weight: 89 × 37 × 27 millimeters and 89 grams

The manufacturer lists the net weight as 89 grams and publishes a dimension drawing that sets the length to 89 millimeters, the width to 37 millimeters, and the thickness to 27 millimeters. Blush Me states the same length in a different format—8.90 centimeters—and a maximum diameter of 3.70 centimeters, which is the same width. So the store’s and the manufacturer’s details line up, which isn’t a given in this category.

A number, though, needs a note. Joyme lists the weight as 234 grams and the dimensions as 50 × 200 × 105 millimeters. Those figures can’t apply to the product: 200 × 105 millimeters is close to the manufacturer’s packaging dimensions 200 × 103 × 53 millimeters, and 234 grams is therefore reasonably the shipping weight of the package, including the cardboard, remote control, charging cable, and manual. Expect 89 grams in hand and 234 grams in the mailbox.

Put the measurements into context. Satisfyer lists Sexy Secret as 85.7 × 39 × 29 millimeters and 40.3 grams; We-Vibe lists Moxie+ as 85 × 23 × 27 millimeters. Romario is therefore, in practice, about as long as both of them, about as wide as the Satisfyer, and 14 millimeters wider than the We-Vibe—but it weighs more than twice as much as the Satisfyer. We-Vibe publishes no weight for Moxie+, so there’s no comparison to make there. Weight matters in this particular product type: everything that hangs on a garment pulls downward, and 89 grams is noticeably more mass to keep up with a magnet than 40 grams.

The color is the last point where the sources go in different directions. Blush Me and Joyme both list purple. Sexonic sells the same EAN under the name "Pink". The manufacturer’s own product images show a clearly fuchsia-colored variant, while the Swedish retailers’ images show a darker purple. Since all the stores except Joyme list the same EAN, it is with the greatest likelihood about different renderings of the same item rather than different variants — but if color matters to you, it’s worth asking the store before you order.

Ten vibration modes, a button, and a memory function

The interface on the product itself is as simple as it can get. The manufacturer’s functional graphic shows exactly one button on the vibrator body, labeled "on/off vibration button". Everything else is handled either with the same button or with the remote control, which has a single chrome-plated button on the top side. It’s a deliberate trade-off in a product that’s meant to sit under clothes: you should be able to change mode without looking, and preferably without putting your hand inside.

How are the ten settings controlled?

The manufacturer specifies ten vibration modes — "10 vibration functions" in the functional list and "10 Vibration Settings" as one of four property icons on the packaging. The Swedish store text from Blush Me, SexleksakerOutlet, and Vuxen says the same thing: ten different vibration modes. So it’s the only number in the entire specification that all sources agree on.

Pretty Love does not publish how the ten modes are distributed between steady speeds and pulsing patterns, and none of the stores specifies it either. The pattern in this product category is that the first modes are steady vibrations with increasing intensity and that the later ones are rhythms — pulse, wave, escalation — but it can’t be substantiated for this specific model. What can be established is that ten modes is exactly the same number that We-Vibe states for Moxie+, and that both products therefore sit at the same level in what the stores most often highlight as the key figure.

A practical consequence of the single-button design is worth stating plainly: with one button, you always step forward through the list. Want to go back one step? You’ll have to go all the way around. That’s the price of avoiding a button pattern you can’t see, and it’s the same solution used on almost all products in this price range.

What does the memory function do?

The memory function is the only function in the specification that distinguishes Romario from the manufacturer’s own sibling model. Pretty Love lists "memory function" for BW-022100W but not for BW-022101W, even though the two otherwise have the same functional list, the same material, the same power supply, and the same packaging dimensions.

Joyme describes the function so that the product resumes the latest vibration setting at the next use. In practice, that means you don’t have to scroll through the list every time you turn it on—more worthwhile in a panty vibrator than in a handheld product: you keep it in your garment and you’d rather not fiddle with the buttons unnecessarily. The manufacturer itself only says that the function exists, not how many settings it saves or whether it survives when the battery is completely drained.

The magnet attachment and the remote control’s range

The magnet attachment is what makes the product portable, and it’s a design with known limitations. Magnetic force decreases quickly with distance, which means the grip is strong in a thin cotton or microfiber thong and weaker in thicker fabric. The manufacturer does not publish any value for the magnet’s strength, and none of the stores does either. Anyone who already knows that magnet solutions can slip on thick garments can assume that this applies here as well.

Pretty Love does not publish the remote control’s range. It’s one of the most requested details in this type of product, because the whole point of a remote control is that someone else should be able to hold it—and that’s why it’s worth noting that the figure is missing. What can be established, however, is that the remote control is powered by a standard AAA battery in its own battery compartment, as shown in the manufacturer’s own image. It has a practical advantage—you replace the battery instead of charging a second device—and a practical disadvantage: the battery isn’t necessarily included, and none of the stores states whether it is included.

For comparison, We-Vibe Moxie+ has both a wireless remote control and app control via We-Vibe’s own app, and the manufacturer also explicitly states that the remote control is splash-proof. Satisfyer Sexy Secret has no physical remote control at all and is controlled via the Satisfyer Connect app. So Romario is in the middle: a physical remote control but no app.

Sound level: what Pretty Love publishes

The answer is short. Pretty Love publishes no measured decibel value for Romario, and it also makes no claim that the product is particularly quiet. The package’s four feature icons are about vibration modes, water resistance, materials, and charging—none of them relate to sound. None of the five Swedish stores either provides a decibel figure.

It is, in itself, a task worth keeping in mind, because the sound level is the single most important feature of a product intended to be worn among people. A panty vibrator that can be heard through clothing is unusable for its stated purpose. The competitors say more, but not much more: We-Vibe describes the Moxie+ as "whisper quiet" without providing any measurement, and Satisfyer lists a "Flüster Modus" — a whisper mode — for the Sexy Secret, also without a number. None of the three manufacturers therefore publishes a measurement.

What can be established purely from a physical standpoint is that the sound in a product of this kind comes from a small rotating imbalance motor, and that it is strongly damped by both the silicone body and the fabric it rests in. A piece of advice that applies regardless of model: never place the product on a hard tabletop when it is running. A tabletop works as a resonance box and amplifies the sound far beyond what it does to the body.

Water resistance: "Waterproof" on the box, no IP rating

The manufacturer’s packaging carries one of four feature icons labeled "Waterproof", with a drop symbol. That’s the whole basis. Pretty Love does not publish an IP rating for Romario — neither IPX4, IPX6, nor IPX7 — neither on the product side nor on the packaging, and none of the five Swedish stores indicates any, either.

What an IP rating would have said, and why the flap matters

Enclosure classes are defined in the international standard IEC 60529. The second digit in the designation indicates protection against water, and the scale is not continuous but consists of clearly separated tests. IPX4 means splash protection from all directions. IPX6 means powerful water jets. IPX7 means immersion to a depth of one meter for 30 minutes. It is the difference between a product that can handle a damp cloth and a product that can handle the bathtub.

The word "waterproof" without a rating therefore does not say which of those tests the product has passed. Both We-Vibe and Satisfyer state IPX7 in plain text for their respective models, which means they can be rinsed under running water without giving it a second thought. For Romario, the safest assumption instead is to treat it as splash-proof: wipe it off, rinse it quickly, but avoid leaving it immersed. The absence of a rating is never proof that the product would handle more than it does.

One detail, however, suggests that the construction is intended to withstand water: charging takes place via two magnetic contact pins on the outside instead of via a contact in an opening in the housing. That is the kind of solution manufacturers choose when they want to avoid using a rubber plug, and it makes achieving a tight enclosure easier. The fact that the solution exists is evidenced in the manufacturer’s own functional graphic. What class it results in is not something that’s stated.

Cleaning, lubricant, and storage

Rinse the product in lukewarm water after each use and use an unperfumed soap or a cleaning product intended for intimate products. Wipe it off and let it air-dry before putting it away. Be especially careful around the two charging pins—they sit on the outside and are the only point on the product where metal meets silicone.

Use a water-based lubricant. Silicone-based lubricant should not be used on silicone products: it breaks down the surface over time and makes it porous, and a porous surface can no longer be cleaned properly—only replaced. Oil-based products such as coconut oil leave a film that is difficult to remove and that collects dirt. This is a general material rule for silicone, not a model-specific instruction—Pretty Love does not provide any care instructions for Romario.

Storage: keep the product away from other silicone products, because different types of silicone can react with each other and become sticky in contact. Also consider the magnet. The product and its magnet charging plate should not be stored directly against cards with a magnetic stripe, and anyone who has a pacemaker should be aware that the product contains permanent magnets. No storage pouch is included unless the manufacturer or the stores state otherwise—We-Vibe includes one with the Moxie+, which is one of the small differences you notice in everyday life.

Battery and charging: magnetic USB and an AAA battery

The product has two independent power supplies, and it’s easy to miss. The manufacturer lists both in a single line: “Magnetic USB charging + 1 AAA battery”. So the vibrator is charged with a magnetic cable, while the remote control is powered by a replaceable AAA battery.

How is Pretty Love Romario charged?

With a magnetic charging cable. The manufacturer’s own image shows a white, two-pole magnetic plug on one end and a standard USB-A connector on the other, and the function graphic labels the two contact pins on the back of the product as “magnetic charging”. Blush Me specifies the charging type as USB, and Vuxen specifies operation as rechargeable, which matches the manufacturer.

Magnetic charging is a trade-off rather than a pure advantage. The advantage is that the casing doesn’t need an opening, which makes a tight seal easier and removes the rubber plug that is otherwise the weakest point on a damp product. The downside is that the cable is product-specific: if you lose it, no standard USB-C or micro-USB cable will work, and you need a replacement with exactly the right pin spacing and magnetic polarity. Since Pretty Love doesn’t sell replacement parts to consumers in Sweden, this is a real risk over the product’s service life. The same objection also applies to Satisfyer Sexy Secret, which also uses a magnetic charging cable; We-Vibe, on the other hand, only states “USB cable” for the Moxie+.

That the remote control runs on AAA is, however, a pure advantage in this context. You replace a drained AAA battery in ten seconds anywhere; a drained remote control with a built-in cell must be charged with yet another cable. The trade-off is that you need to have a battery at home, and that no source states whether one is included in the package.

The capacity, operating time, and charging time that are not published

This is the biggest gap in the entire specification, and it deserves to be written down without rephrasing. Pretty Love does not publish the battery’s capacity in mAh, its voltage, operating time per charge, or charging time. None of the five Swedish stores does either. So there is no documented answer to how long the product lasts on a single charge.

The contrast with the competitors is sharp. We-Vibe states a lithium polymer battery for Moxie+, an operating time of up to two hours, and a charging time of 90 minutes. Satisfyer states a lithium-ion battery for Sexy Secret. Without capacity and operating time, you can neither calculate power consumption nor compare how heavily the cell is taxed between models—and for a product that is intended to be worn for an entire evening, operating time is hardly a side issue.

What generally applies to lithium batteries applies here too: capacity decreases with the number of charge cycles, the cell is not replaceable in this type of molded silicone body, and the product is best charged regularly rather than stored fully drained. With use a couple of times per week, it’s the battery—not the silicone—that sets the limit for lifespan.

Pretty Love Romario compared with the alternatives

Three comparisons are relevant: against the most complete panty vibrator in the category, against the best-selling one, and against the manufacturer’s own sister model. All the information below comes from the respective manufacturers’ official specifications, and the prices for Romario come from the stores’ product feeds on September 12, 2026.

Against We-Vibe Moxie+ — same ten settings, completely different specifications

We-Vibe Moxie+ is the direct counterpart: a panty vibrator with a magnetic clamp, ten settings, and a wireless remote control. The similarities end roughly there.

Moxie+ measures 85 × 23 × 27 millimeters, so it’s almost the same length but 14 millimeters narrower than Romario. We-Vibe lists the IPX7 enclosure rating, a lithium polymer battery that charges via USB, an operating time of up to two hours, and a charging time of 90 minutes. The material is stated as body-safe silicone free from phthalates and BPA, and manufactured without latex. The warranty is two years. In the package, in addition to the product, there is an extra magnetic clamp, a charging cable, a quick start guide, an illustrated multilingual user manual, a remote control, a lubricant sample, and a storage pouch. In addition to the remote control, it can also be controlled from the We-Vibe app, even remotely.

Compare it to Romario: no published IP rating, no published battery capacity, no published runtime, no published charging time, no published warranty, no material declaration beyond the word silicone, and no published contents of the package. What Romario has as Moxie+ is missing is the memory function—and the price. What you can establish is that with Moxie+ you pay more and get a specification where every line is filled in, whereas with Romario you pay from 289 SEK and get a product where you yourself have to guess half the lines.

Against Satisfyer Sexy Secret — app instead of remote control

Satisfyer Sexy Secret Connect App solves the same problem with a different philosophy. It’s also attached with a magnet to the underwear, but it has no physical remote control: control is done either with the button on the product or via the Satisfyer Connect app, which can also be handed over to a partner remotely.

Satisfyer lists the dimensions as 85.7 × 39 × 29 millimeters and the weight as 40.3 grams, which makes it the lightest of the three—less than half of Romario’s 89 grams. The material is stated as ABS plastic and silicone, so not full silicone, which is a drawback compared to Romario if you only look at the material specification. The enclosure class is IPX7. The battery is a lithium-ion type and is charged with a magnetic USB cable, just like Romario. And the warranty period is 15 years, which is the longest in the entire product category.

The differences that actually matter: Satisfyer is lighter, has a published IP rating, and a 15-year warranty, but lacks a physical remote control and is partly built with hard plastic. Romario is heavier and worse documented, but provides a physical remote control without requiring someone to pick up their phone—and it’s a genuine difference for someone who wants to hand over control in a room where phones feel wrong.

What’s the difference between Romario and Pretty Love BW-022101W?

The manufacturer sells a close relative with the item number BW-022101W and EAN 6959532361254. It has the same package dimensions, the same material specification, the same power supply with magnetic USB charging plus an AAA battery, the same ten vibration modes, and the same wireless remote control. The net weight is 109 grams versus Romario’s 89.

Two things set them apart. The first is that the memory function only appears in Romario’s function list. The second can be seen in the manufacturer’s product images: BW-022101W is a curved design with an inserted component—i.e., a portable vibrator that works both internally and against the clitoris—while Romario is completely flat and only external. So they aren’t two versions of the same product, but two different solutions—and the one who wants a clean, flat panty vibrator that doesn’t show under the fabric should choose Romario.

Price range: 289 to 399 SEK at five stores

Five Swedish stores sell the item. The cheapest is Joyme at 289 SEK, and the most expensive is Vuxen at 399 SEK. It’s a difference of 110 SEK, or 38 percent, for the same product, and it’s a smaller spread than in many other categories — but at a low price, 110 SEK is proportionally a lot.

The stock situation here is unusually good. Fyra av de fem butikerna hade produkten i lager vid priskontrollen. The only one that was sold out was Sexonic at 303 SEK, i.e. the second-lowest price. This means that the difference between the cheapest available and the next cheapest available is 106 SEK: Joyme at 289 SEK, followed by Blush Me and SexleksakerOutlet at 395 SEK each. Joyme also stated that there were fewer than six units left.

A note about the item numbers belongs here. Blush Me, SexleksakerOutlet, Vuxen and SexleksakerOutlet all list the item under EAN 6959532361230 — with Vuxen having its own prefix in front. Joyme, which is the cheapest, instead publishes only its own item number D-241911 and no EAN on the product page. The product text there lists exactly the functions the manufacturer specifies for BW-022100W, including the packaging size 200 × 103 × 53 millimeter, which makes it very likely that it’s the same item — but anyone who wants to be completely sure about the identity should buy from a store that prints out the EAN number.

The prices in the table above are updated when the stores’ product feeds are updated, but always check the final price at checkout. Shipping is added at all the stores under a certain order value, and in this price range all five are under the free-shipping threshold — which can eat up a large part of the 110 SEK difference between the cheapest and the most expensive.

Who is Pretty Love Romario for — and who isn’t it for?

It’s for you if you want to try a panty vibrator without having to pay what the established brands cost, and if you want a physical remote control rather than an app. It’s for you who prefers silicone over the entire surface that sits against the body, for you who want a flat design of 27 millimeters that doesn’t bulk up under the fabric, and for you who would really like to avoid charging two units — the remote control runs on a standard AAA battery. The memory function is a small but real plus in a product that’s turned on and off many times during an evening.

It doesn’t fit you if you require the specifications to be complete before you buy. There is no published answer about how long the battery lasts, how long the charging takes, how quiet the product is in decibels, how far the remote control reaches, which IP rating the product has, or which warranty the manufacturer provides. Each of these details is listed by both We-Vibe and Satisfyer. It also doesn’t suit you if you want remote app control — all the Swedish store descriptions clearly state that this function is missing — and it’s also not for you if you want something as light as possible, where Satisfyer Sexy Secret weighs less than half.

One more thing belongs in the decision. Panty vibrators are the product type where fit is crucial and individual, because the result depends on how your underwear fits. A product that weighs 89 grams with a 37-millimeter width is at the heavier and wider end of the category. If you already know that you need something very discreet, We-Vibe Moxie+ with its 23-millimeter is a more likely match — and if you can handle a bit more bulk, Romario is a significantly cheaper way to find out whether this product type works for you at all.

Warranty, complaints, and right of withdrawal

Pretty Love does not publish any manufacturer warranty for Romario, either on the product page or on the packaging, and none of the five Swedish stores states any either. It’s a clear difference compared to the competitors: We-Vibe provides a two-year warranty on Moxie+ and Satisfyer provides 15 years on Sexy Secret. Assume, therefore, that you don’t have any voluntary manufacturer warranty to rely on in this article.

What always applies, though, is your statutory rights, and they are stronger than many think. According to konsumentköplagen, you have three years to make a complaint about defects in the goods, regardless of whether the manufacturer provides any warranty or not. A defect that becomes apparent within two years is also assumed to have existed at the time of purchase unless the seller shows otherwise. The complaint is directed at the store you bought from, not the manufacturer in China — which, in this case, is a significant practical advantage.

For distance purchases, you also have a right of withdrawal within fourteen days under lagen om distansavtal och avtal utanför affärslokaler. Be aware that in practice the right of withdrawal is limited for hygiene products that have been removed from a sealed package — that’s exactly the type of item this is. The right to make a complaint about defects applies, however, always. If you have questions about what applies in your case, Konsumentverket guides you via Hallå konsument.