Satisfyer Perfect Pair 2: review

Satisfyer Perfect Pair 2 at a glance — here’s what you get

Satisfyer Perfect Pair 2 is a small vibrator that the manufacturer describes as two products in one: a vibrating penis ring and a finger vibrator. It’s the same physical item in both cases — a tulip-shaped silicone body with an opening at the bottom — and it’s the opening that determines the function. If you slide it over a penis, the product is a penis ring. If you slide it over one or two fingers, it’s a finger vibrator with a wide contact surface.

The specification is short and easy to overview. The manufacturer lists the length as 67 millimeters, the width as 63 millimeters, and the height as 36 millimeters, the weight as 53 grams, the color as anthracite, the enclosure rating as IPX7, twelve vibration programs, a whisper mode, and a fifteen-year warranty. The material information in the feature table states ABS plastic and silicone. The battery is rechargeable and charges via an included USB cable. In Sweden, the item is sold by seven stores at prices between 295 and 424 SEK, and six of them have it in stock.

This review is exclusively about the item with EAN 4061504043746, the only variant Satisfyer lists under the name Perfect Pair 2. The number has been checked against the gtin13 metadata on both the manufacturer’s Swedish and German product pages, and all seven stores’ product feeds show the same EAN. It’s still worth checking, because Satisfyer sells at least three different products with Perfect Pair in the name, and stores rarely spell out which one they’re listing.

What “2 in 1” actually means on Satisfyer Perfect Pair 2

The marketing text “2 in 1” usually means that a product has two modes or two motors. Here it means something simpler and more honest: the product has a single vibrating housing and a single opening, and the two ways of using it only differ in what you slide it onto. The manufacturer writes that the entire toy vibrates, not just the tip, and that the flat tip enables broad stimulation of erogenous zones.

What can be established purely from a construction standpoint is that this shape solves two problems at the same time. A traditional penis ring is a closed ring with a small vibrating head pointing outward — it can’t be used for anything else. A traditional finger vibrator is a small sleeve that can’t be stretched out to fit a penis. Perfect Pair 2 solves this by making the opening large enough for a penis and the material soft enough to sit loosely around a finger, and that’s also exactly where the compromise is: the ring can’t be optimally dimensioned for both.

The manufacturer describes the product as gender-neutral and targets both couples and solo use. In the feature table it’s listed at the same time under "Fits: Men, Couples" and "Stimulation: Penis". It’s an internal contradiction in Satisfyer’s own material worth knowing — the text sells the product broadly, while the categorization is narrow.

Perfect Pair 1, 2 or 3 — which Satisfyer ring is which?

Satisfyer lists three products with Perfect Pair in the name, and they are not generations of the same model, but three different shapes. The number says nothing about how new or advanced the model is.

• Perfect Pair 1 — black, 30 × 65 × 75 millimeters and 61 grams. So it’s considerably taller and heavier than the second one, with a completely different proportion. IPX7. The manufacturer’s price is 34.95 euro.
• Perfect Pair 2 — the model this text is about. Anthracite, 67 × 63 × 36 millimeters, 53 grams, twelve vibration programs, IPX7. The manufacturer’s price is 44.95 euro, so it’s the most expensive of the three from the manufacturer.
• Perfect Pair 3 — light green, 63 × 67 × 31 millimeters and 53 grams. Almost exactly the same measurements and the same weight as the second one, but 5 millimeters lower. IPX7 and the same material specification. The manufacturer’s price is 39.95 euro.

So the difference between the second and the third one is, in practice, the color and the 5-millimeter height. For Perfect Pair 3, Satisfyer does not publish a number of vibration programs in the feature table, so you can’t make a direct comparison of modes based on manufacturer data. If you shop by price, you should know that the three models are within ten euro of each other from the manufacturer — but in Swedish stores, the spread can be completely different, because the third and the first are sold by fewer retailers.

Material and build quality: soft silicone over a hard core

The material issue is the only feature of an intimate product that can’t be compensated for with experience or care. It determines whether the product can still be kept clean after five years, and it determines whether it should be placed against the mucous membrane at all. With Perfect Pair 2, the material issue is also unusually interesting, because the manufacturer itself provides two different pieces of information on the same page.

Silicone or ABS plastic? Two pieces of information that don’t match

In the running product text, Satisfyer writes that Perfect Pair 2 is made from super-soft, skin-friendly silicone of medical quality, which feels smooth and extremely hygienic. In the manufacturer’s own packaging image, it’s also printed on the box as "+ Full Silicone". In the feature table further down on the same product page, however, the material is listed as ABS-plast, Silikon. The quick guide only states "silikon".

What that means in practice is hard to determine without opening the product, and Satisfyer does not publish a breakdown of which parts are silicone and which are ABS-plast. The reasonable interpretation based on the product images is that the entire body-contact surface is silicone and that the ABS plastic sits on the inside around the motor, battery, and button — the same solution used in practically the entire Satisfyer range, where, for example, Power Ring and Perfect Pair 3 have identical material specifications. But it’s an interpretation, not a statement from the manufacturer.

Why it matters: silicone is non-porous. A non-porous surface can be cleaned, because there are no microscopic cavities where residue can be left behind. ABS plastic is also non-porous and in itself unproblematic, but the seam between two materials is not. Where a silicone casing meets a plastic part, there is a joint, and a joint is the only place on a smooth product where dirt can actually collect. On Perfect Pair 2, no such joint is visible on the outside in the manufacturer’s images other than around the power button and around the two charging contacts — and those are precisely the two points that are worth paying extra attention to when cleaning.

Phthalates, BPA and latex — the declaration that’s missing

Phthalates are a group of plasticizers used to make plastic — above all flexible PVC — pliable. The Kemikalieinspektionen describes them as substances that can affect the endocrine system and make reproduction more difficult, and several of them are therefore restricted or prohibited within the EU in a large number of products. Just intimate products are a category that is repeatedly subject to supervision, because it contains flexible plastic against the skin and mucous membranes.

Here the answer has to be straight: Satisfyer does not provide an explicit phthalate, BPA, or latex declaration for Perfect Pair 2 — neither on the product page, in the specification table, nor in the quick guide. What is stated is “medical-grade silicone” and “skin-friendly,” which is marketing language without defined meaning in consumer legislation.

Compare that with We-Vibe, which for Pivot 2 explicitly states that the material is body-friendly silicone free from phthalates and BPA and made without latex. It’s the same type of product in the same category, and the difference in how it’s disclosed is noticeable. That Satisfyer doesn’t write it out doesn’t mean that the product contains phthalates — silicone doesn’t require phthalate plasticizers to become soft, because the softness comes from the polymer’s own structure. But it does mean that you’re buying based on a promise about the material rather than on a declaration, and for the person who is allergic to latex or wants it clearly stated, it’s a real shortcoming.

Dimensions and weight: 67 × 63 × 36 millimeters and 53 grams

The manufacturer states the length as 67 millimeters, the width as 63 millimeters, and the height as 36 millimeters. The weight is 53 grams. This makes Perfect Pair 2 a product that fits in the palm of your hand and that, without any trouble, also fits in a toiletry bag or a jacket pocket — one of the format’s most tangible benefits, and one you notice immediately when you compare it with the rest of the category.

Put the numbers in their proper context. Satisfyer Power Ring, the brand’s streamlined penis ring, measures 55.2 × 44.4 × 21.8 millimeters and weighs 23.5 grams—meaning less than half of Perfect Pair 2’s weight. Perfect Pair 1 measures 30 × 65 × 75 millimeters and weighs 61 grams. Perfect Pair 3 measures 63 × 67 × 31 millimeters and also weighs 53 grams. Perfect Pair 2 therefore falls in the middle of Satisfyer’s own range, with a noticeably larger body than a plain ring but smaller than most pair vibrators.

The 53-gram weight deserves a comment specifically for a penis ring. A heavier product sits more securely, but it also pulls more on the skin when worn, and a ring that weighs more than twice as much as the Power Ring will feel noticeably heavier. Whether it feels like stability or like discomfort depends on how you use it, and you can’t read that out of a datasheet.

How tight is the ring? The measurement Satisfyer does not publish.

This is the single most important drawback in the entire specification. Satisfyer does not publish either the ring’s inner diameter, its circumference, or how much the silicone is intended to stretch. The three measurements that are given—67 × 63 × 36 millimeters—are the product’s outer dimensions, meaning the entire tulip shape, not the opening.

For a penis ring, the opening’s dimensions are the single most decisive figure, because the whole function is based on it closing tightly without constricting. A ring that’s too loose does nothing, and a ring that’s too tight is uncomfortable and potentially dangerous. Since that number is missing, the purchase becomes a guess—and it’s not a guess that gets better because the product is also supposed to fit around a finger—the two circumferences differ by a factor of several times.

You can still find a clue in the manufacturer’s own material: among the customer reviews on Satisfyer’s product page, both impressions repeat—about the ring being too loose on the finger and about it being too tight as a penis ring. These are customer opinions, not measurement data, but they consistently point in the same direction as the design does: an opening that has to accommodate two very different circumferences is rarely optimal for either of them. Expect the fit to be the factor that determines whether the product works for you, and that you can’t check it before purchase.

Twelve vibration programs and a single button

The interface of the Satisfyer Perfect Pair 2 consists of a single button. It’s located on the product’s upper front and clearly visible in the manufacturer’s product-highlight graphic, where it’s highlighted as "intuitive control of the twelve vibration programs". There is no display, no separate plus and minus rocker, and no app control.

Simplicity is a deliberate choice, and it has both an advantage and a cost. The advantage is that there’s nothing to learn—you press and something happens. The cost is that you can only scroll forward through the twelve programs, never jump directly to what you want, and never go back one step. If you’ve passed the right setting, you have to go through the entire list again. On a product that’s worn on the body and controlled blind, it’s a clearer disadvantage than it sounds in a specification.

How is Satisfyer Perfect Pair 2 controlled?

The manufacturer’s quick guide describes how to operate it in pictures rather than in text, and the symbols are unambiguous: a short press starts the product, twelve presses scroll through the twelve modes, and a press-and-hold for 1–2 seconds turns it off. The same guide also states the charging indicator—an blinking light means the battery is charging, and a steady glow means it’s fully charged.

What Satisfyer does not publish is how the twelve programs are distributed. It doesn’t indicate how many of them are constant intensity levels and how many are pulsing patterns, nor in what order they are. That’s a different from, for example, Womanizers Autopilot modes, where the manufacturer specifies the exact intensity range each mode works within. With Perfect Pair 2, you simply have to scroll through and learn the order by heart.

What can be established about the patterns in this product category is that lists with twelve programs almost always consist of a number of fixed settings first, and then a number of rhythmic patterns, and that most users in practice return to two or three of them. Twelve is therefore more of a marketing figure than a practical value, and it applies just as much to Power Rings’ ten programs as to Perfect Pair 2’s twelve.

The whisper mode and the sound level that isn’t published

Satisfyer lists “whisper mode” as one of the product’s features, and the same wording is used on Power Ring and throughout the brand’s range. The question is what that means in numbers, and here the answer has to be honest: Satisfyer publishes no measured decibel value for Perfect Pair 2, either on the product page or in the quick guide. There’s also no comparison chart of the kind that other manufacturers in the category sometimes publish.

What is reasonably meant is that the product has a low basic level rather than a specific silent function. What can be established generally is that a small vibrator with a small battery and small motor has less sound energy to emit than a large one—and that a product worn between two bodies is also dampened by them. Websites that provide an exact decibel number for this model either show their own measurement or a value without a source.

A practical tip that applies regardless of the model: place the product on a soft surface between uses. A hard tabletop works like a resonance box and noticeably amplifies the sound, and that’s where a small vibrator most often sounds the best.

What a penis ring does purely from a physiological perspective

The manufacturer is open about the mechanism and calls it a blood stasis effect in its German material: the ring sits around the penis and limits the backflow of blood, which, according to Satisfyer, can prolong intercourse. It’s the same principle described for the Power Ring, where the manufacturer writes that the ring provides a firmer erection and more endurance through the limited blood flow.

Two things follow from that, and they are more important than any program in the list. The first is that the effect depends on the ring sitting snugly — and therefore entirely depends on the fit, which Satisfyer does not publish any measurement of. The second is that a product whose function is to restrict blood flow should always be used with caution in case of numbness, discoloration, or pain. Satisfyer does not publish any recommended maximum wear time for Perfect Pair 2 in the material that is openly available on the product page, which makes it a task you have to look up elsewhere.

The second use — as a finger vibrator — involves absolutely no such considerations. In that case, the product is a completely ordinary small vibrator with a wide contact surface, and the risk is the same as with any other external stimulator, meaning in practice none at all. It’s worth mentioning, because the same product therefore requires careful consideration in one use case and not in the other.

Water resistance: IPX7 — and a shop that contradicts it

Satisfyer classifies Perfect Pair 2 as IPX7 and repeats the information three times on the same product page: in the bullet list, in the feature table, and in its own subheading, where the manufacturer writes that the product can be used in the shower or in the bathtub. The classification comes from the international standard IEC 60529, which defines enclosure classes for electrical equipment. The number 7 in the second position means that the product is tested for submersion in water to a depth of one meter for 30 minutes.

There is, however, one deviation that is worth reporting. Vuxen writes in its own product text that the toy is waterproof according to the manufacturer, but that it cannot be used submerged in the bathtub—only that it can tolerate lighter water splashes and steam. That’s the shop’s own wording and it is in direct opposition to what Satisfyer states on its product page. We have no information that can determine which of the two is correct. So it is the case that the manufacturer states IPX7 with the bathtub included, and that one of the seven Swedish shops warns specifically about the bathtub. If you want to use the product submerged, that’s the contradiction you need to take into account — and the only party that can resolve it is Satisfyer itself.

IPX7 against “splash-proof” — the difference that makes a difference

The difference between the two wordings is greater than the language suggests. Splash protection covers water droplets and, at best, water jets, but not submersion. Such a product handles a damp cloth and possibly a shower, but not a bathtub, and it should not be held under running water without careful consideration of the button and the charging contact. With IPX7, the entire product can be rinsed off without any precautions.

That the difference has practical consequences becomes clear precisely with this product, where the charging contacts are two exposed metal points on the back instead of a sealed USB port. Such a solution is in itself a prerequisite for a high ingress protection rating — there is no opening in the housing to seal — but it also means that the contacts must be dry before the charging cable is attached. If a product has no IPX rating at all, it should be treated as not waterproof. The absence of a rating is never a sign that the product would be approved.

Cleaning, lubricant, and storage

The manufacturer’s instructions are short and clear: clean the product after use with lukewarm water, mild soap, and a little toy cleaner. Wipe it with a clean towel and let it air-dry before putting it away. Pay extra attention to the two charging contacts and to the seam around the power button, because they are the only points on the product where the surface is not intact.

For the lubricant question, the rule for silicone products applies: use a water-based lubricant. A silicone-based lubricant should not be used on silicone — it breaks down the surface over time and makes it porous, and a porous surface can no longer be cleaned properly; it can only be replaced. Oil-based products such as coconut oil also leave a film that’s difficult to remove and don’t belong alongside a condom.

Storage has a number in the manufacturer’s quick guide that rarely appears in store text: the storage temperature is specified to be between −5 and +60 degrees. This rules out boiling water and dishwashing as a cleaning method despite the IPX7 rating, and it rules out storing it in a car during the winter or in direct sunlight on a windowsill.

Battery and charging: 220 mAh and 60 minutes of operating time

This is the area where Satisfyer provides the most information — and where the product holds up the worst. The quick guide states a 3.7-volt lithium-ion battery with a capacity of 220 mAh, a charging voltage of 5 volts, a maximum charging current of 230 milliampere, a charging time of about two hours, and a usage time of about 60 minutes. The interface is listed as USB.

Having the capacity actually published is a plus and far from a given in this category — for example, Womanizer does not publish either the capacity or the voltage for its models. But the number itself is low, and the consequence is the short operating time.

How is Satisfyer Perfect Pair 2 charged?

With a magnetic charging cable that connects to USB. The manufacturer’s product highlight graphic explicitly states “magnetic charging connection,” and the side view shows the two metal contacts on the back of the product. The cable is included in the delivery according to the product page.

Magnetic charging is a trade-off, not a pure advantage. The advantage is that there’s no need for an opening in the housing, which is a direct requirement for IPX7 without a rubber plug. The downside is that the cable is product-specific: if you lose the charging cable, no standard USB-C cable works, so you have to get a replacement — Satisfyer sells one separately in its accessories range. It’s the same limitation that applies to the Power Ring, while We-Vibe Pivot 2, according to the manufacturer, is charged with a USB cable via any USB port or power adapter.

Charging time of about two hours is long compared to the operating time. The ratio becomes two hours of charging for one hour of use, so 2:1 — one of the poorer ratios in the category. On a product that’s still rarely used for a full hour in one stretch, it matters less in practice, but it means it can’t be left uncharged and then used spontaneously.

60 minutes of runtime in context

An hour is short. We-Vibe lists up to 120 minutes for the Pivot 2 and a charging time of up to 90 minutes — so double the runtime for three-quarters of the charging time. That’s a difference that comes down to battery size, and We-Vibe doesn’t publish its capacity in mAh, but the relationship between the two specifications speaks for itself.

At the same time, the figure should be read in relation to how it’s used. A penis ring is worn for minutes, not hours, and 60 minutes of total runtime is enough for many occasions between charges. Expect it to be more the charging habit than the runtime that becomes the problem: a product that’s used rarely sits uncharged, and a lithium-ion cell that’s stored completely discharged performs worse.

The general rule applies here as well. The capacity of a lithium-ion battery decreases with the number of charge cycles, and the battery in Perfect Pair 2 isn’t intended to be replaced. With normal use, it’s the battery, not the silicone, that limits how long the product lasts — and since the cell is permanently mounted, the product is effectively used up when the battery is. The fact that Satisfyer’s warranty also explicitly excludes the included rechargeable batteries makes this point especially worth noting.

Satisfyer Perfect Pair 2 compared with the alternatives

Three comparisons are relevant: versus Satisfyer’s own dedicated penis ring, versus the next-to-identical sibling model, and versus the app-controlled competitor in a higher price range. All the information below comes from each manufacturer’s own specifications, and all Swedish prices come from the shops’ product feeds on July 29, 2026.

Against Satisfyer Power Ring — smaller, lighter, fewer programs

Satisfyer Power Ring is the brand’s streamlined penis ring, and the difference versus Perfect Pair 2 is primarily a matter of shape. Power Ring measures 55.2 × 44.4 × 21.8 millimeters and weighs 23.5 grams, versus Perfect Pair 2’s 67 × 63 × 36 millimeters and 53 grams. So Power Ring is smaller in all three dimensions and weighs less than half.

Functionally, they are close. Both are IPX7, both have a whisper mode, both are powered by lithium-ion batteries, and both are charged with a magnetic USB cable. Power Ring has ten vibration programs versus Perfect Pair 2’s twelve, and Satisfyer explicitly states for Power Ring that the ribbed structure also provides clitoral stimulation — a feature that is not listed for Perfect Pair 2. The manufacturer’s recommended price is 39.95 euro for Power Ring versus 44.95 euro for Perfect Pair 2.

The conclusion is simple: if you want a penis ring and nothing else, Power Ring is the smaller, lighter, and cheaper way to get there. What Perfect Pair 2 adds is the second use as a finger vibrator and two extra programs. If that second use is irrelevant to you, you’re paying for a bigger product without getting more ring functionality.

What’s the difference between Perfect Pair 2 and Perfect Pair 3?

Almost none, based on what the manufacturer publishes. Perfect Pair 3 measures 63 × 67 × 31 millimeters and weighs 53 grams; Perfect Pair 2 measures 67 × 63 × 36 millimeters and weighs 53 grams as well. It’s the same weight, the same two measurements with swapped labels, and a five-millimeter difference in height. Both are IPX7, both are listed as being made of ABS plastic and silicone, both are a penis ring and a finger vibrator in one.

The differences that can actually be substantiated are color — anthracite versus light green — and the manufacturer’s price, 44.95 euro versus 39.95 euro. Satisfyer does not state any number of vibration programs in the feature table for Perfect Pair 3, so a comparison on that point can’t be made based on manufacturer data. In practice, that means the choice between the second and the third model is primarily a matter of color and a matter of price, and anyone who finds the third one cheaper in Swedish retail hasn’t given up anything that can be measured.

Against We-Vibe Pivot 2 — double the operating time and an app

We-Vibe Pivot 2 is the obvious comparison, and it’s a step up in price. The manufacturer’s price is 89 euro, i.e. almost double Perfect Pair 2’s 44.95 euro. For that difference, you get specifications that are better presented in several areas at the same time.

Pivot 2 is stated to have a runtime of up to 120 minutes and a charging time of up to 90 minutes—twice the operating time with a shorter charge. The material is stated as body-friendly silicone free from phthalates and BPA and manufactured without latex, meaning, with the explicit declaration Satisfyer states that it lacks. It is IPX7 just like the Perfect Pair 2; it is charged with a regular USB cable via any USB port instead of a product-specific magnetic charging cable, and it is controlled both with a button and via the We-Vibes app. The warranty is two years.

Perfect Pair 2, on the other hand, has two advantages that are real. The published battery capacity of 220 mAh is more than what We-Vibe states—Pivot 2 is only listed as a "rechargeable lithium-ion polymer battery" without a figure. And it costs less than half. If you go by the provided data, runtime, and material declaration, We-Vibe wins. If you go by price and the ability to skip an app, Satisfyer wins.

Price range: 295 to 424 SEK at seven stores

Seven Swedish stores sell the item with EAN 4061504043746. The lowest price is Blush Me and SexleksakerOutlet at 295 SEK each, and the highest price is Joyland at 424 SEK. That is 129 SEK or a 44 percent difference for the exact same item number, the same color, and the same packaging.

The stock situation is unusually good for this category. Six of the seven stores had the product in stock at the price check—the only one that was sold out was Sexonic at 384,55 SEK, so not the cheapest one. That means the price spread is real and not an effect of the cheapest stores being out of stock, which is otherwise the most common reason why a comparison table can look better than reality.

Between the two cheapest and the most expensive, there are three stores at 329 and 369 SEK, respectively. The price spread is not because any of them sells a different variant—all seven listings state EAN 4061504043746, and the manufacturer lists only a single Perfect Pair 2. So it is about the stores’ own profit-margin setting, and 129 SEK on a product that costs as little as 295 is a large enough share of the price for it to be worth comparing before you pay.

Set the price in relation to the manufacturer’s own. Satisfyer recommends 44,95 euro, and at that level the Swedish stores are in the cheaper bracket rather than the other way around. Also factor in shipping: several of the stores state shipping cost in their listings, and at this price level most orders fall below the free-shipping threshold. A shipping fee of a few tens of kronor eats up a noticeable part of the difference between the cheapest options, so it is the total at checkout that matters—not the list price.

Who is Satisfyer Perfect Pair 2 for—and who is it not for?

It’s a fit if you want to try a vibrating penis ring without spending more than three hundred kronor, and who sees the other use—as a finger vibrator—as a bonus rather than the main reason. It’s a fit for you who want something small—67 × 63 × 36 millimeters and 53 grams is a product that fits anywhere—and who prefers a single button over an interface you have to learn. The protection rating is IPX7, and the manufacturer actually publishes battery data, which makes it an unusually well-documented choice in its price range.

It’s not a fit for you who need to know the fit before buying, because Satisfyer does not publish the ring’s inner measurements—which is the key figure for a penis ring. It’s not a fit for you who require an explicit phthalate and latex declaration, because the manufacturer provides no information for this model. It’s not a fit for you who want long operating time; 60 minutes versus We-Vibes 120 is half. And it’s not a fit for you who want to be able to charge with the same cable as your phone—the charging cable is magnetic and product-specific.

One more thing belongs in the decision, and it applies to all penis rings regardless of brand. The product works by limiting blood flow, and Satisfyer does not publish any recommended maximum wear time. If you’re unsure whether a ring is the right product for you, that’s the question you should sort out first—not whether twelve programs are enough.

Warranty, complaints, and right of withdrawal

Satisfyer offers a fifteen-year voluntary manufacturer warranty and indicates it both on the product page and on the packaging. It’s the longest warranty period in the entire category—three times longer than Womanizer’s five years and seven and a half times longer than We-Vibes’ two years for the Pivot 2. But the terms include three limitations that significantly change the picture, and all three are stated in Satisfyer’s own warranty terms.

The three limits of the fifteen-year guarantee

The first is geographic. According to the terms’ point on territorial scope of application, the warranty applies only within Germany, Austria, Italy, France, Spain, and the United Kingdom. Sweden is not included in the list. This is the single most important information in this section, because Swedish stores consistently market the product with a fifteen-year warranty without mentioning the condition.

The second is the start time. According to the terms, the warranty does not begin until the statutory limitation period for defects in the goods has expired in the buyer’s country, rather than starting at the time of purchase. So the fifteen years are added on top of the statutory right—which in itself is to the consumer’s benefit—but it also means that someone making a complaint during the first years is doing so according to law, not according to warranty.

The third one is exempted. The terms expressly exempt supplied rechargeable batteries. On a product where the battery is permanently mounted and where the cell is the component that is most likely to run out first, this means that the most likely cause of failure lies outside the warranty. The terms also exclude damage from improper use, use of accessories other than original accessories, and attempted repairs of your own, and they require the original receipt and that the fault is reported within one month from when you received or should have received knowledge of it. You yourself cover the shipping cost for sending in the product.

What always applies, however, are your statutory rights, and in practice they are more important here than the manufacturer’s promise. Under the Swedish Sale of Goods Act (konsumentköplagen), you have three years to make a complaint about defects in the goods, regardless of what the manufacturer undertakes and regardless of where the manufacturer is based. For distance purchases, you also have a right of withdrawal within fourteen days under the Act on Distance Contracts and Contracts Outside Business Premises. Be aware that in practice the right of withdrawal is limited for hygiene products that have been taken out of a sealed package—however, the right to make a complaint about defects always applies. If you have questions about what applies in your case, Konsumentverket (the Swedish Consumer Agency) guides you via Hallå konsument.